Contact Practo Pro Customer Service

Why chat with our AI Practo Pro Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Practo Pro.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. New doctor have no clinic so they can't have patients via this app.After completing all formalities, not getting even a single online consultation from practo team, very disappointed .I tried to report issue in app but seems this option is not available to me , VERY DISAPPOINTED.Had good experience with their technical team.

2. No dedicated Doctors support numbers available; local representatives behave busier than CEO..on top of it members keep changing frequently.Have been a practo user for over ten years.

3. I particularly like the reminder emails of practo which make patients realise that they need to see the doctor.No customer support.

4. You persistent effort in overcoming the technical issues involved is highly commendable.Practo has made it very easy to communicate with patients and between staff and doctor.

5. Can see a future where we will be treating patients for free for practo.Thanks a lot Mr Swasthik for trouble shooting very difficult issue regarding my app working.

6. I am struggling to operate it and the company people are not giving any support.Very poor experience And very bad treatment to doctors from support staff.

7. Secondly, the response time to complaints and technical support has increased from a few hours to few days to few weeks now.

8. PS -I must mention practo has put in place a very responsive customer service.

9. To make it worst they have pathetic Customer care support.

10. Over the years complexity added..however basic features such as updating profile itself does not work seamlessly.

11. There is no response from the customer support.

1. Fix Practo Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Practo Pro: Restarting the app will resolve most errors.
2. Update the Practo Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Practo Pro" » Open Practo Pro - For Doctors » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Practo Pro » click "UPDATE".
3. Clear Practo Pro - For Doctors app cache: Clearing cached data will force your app to retrieve the latest data directly from Practo Pro servers.
   1. On Android, goto Settings » Apps » Select "Practo Pro - For Doctors" » click Storage » click "Clear Cache".
4. Check Practo Pro app permissions. If any of these permissions required to use your device's features are disenabled, Practo Pro might not work.
5. Uninstall and reinstall Practo Pro. If nothing else has worked, completely uninstall Practo Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Practo Pro not working

2. Fix Practo Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Practo Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Practo Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Practo Pro may not be able to connect to the Internet when running in the background.