Contact Cloud VPN Customer Service

Why should I report an Issue with Cloud VPN - Secure VPN Proxy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 5Star2019 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thank you...The application is free but the connection quality is very good, the connection speed is high just once, it is really a great experience every time you play the game.Very good application, it helps to connect to VPN with high speed, it's also free, access it with high speed.

2. When I'm on wifi at school, it restricts you from watching certain YouTube videos and watching Twitch, but when I have it turned enabled on American servers, problem gone.

3. In your device are Identifiers that track your every movement from mobile networks, wifi SSIDs read by your device, or even your work place wifi.

4. I can not get rid of it, was told it caused a bug in my device now it's going cost me to have my device repaired.Very good application, easy to use.

5. As soon as you connect to an IMAP server aka Gmail or etc.. your identity is logged and followed from any network your device jumps to.

6. Apps like these low level vpns that require specific permissions to run on Android.I uninstalled and it is still popping up when I try to watch a program on my device.

7. where i live i have poor wifi and cloud just knocks it out the park with awesome stability and speed that i otherwise wouldnt get.

8. It is extremely convenient, searches for the best server by itself, the connection is very stable and best of all, it is free.prob the best vpn ive used hands down.

9. You get ads sometimes when you click to activate the VPN, and selecting a server, which is annoying, but only a small inconvenience, since you can skip them.

10. i could never stream a 2 hour movie before but with cloud its no problem.

11. 5 stars all day!!Great VPN connects instantly, disconnects rarely.

1. Fix Cloud VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cloud VPN: Restarting the app will resolve most errors.
2. Update the Cloud VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Cloud VPN" » Open Cloud VPN - Secure VPN Proxy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cloud VPN » click "UPDATE".
3. Clear Cloud VPN - Secure VPN Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Cloud VPN servers.
   1. On Android, goto Settings » Apps » Select "Cloud VPN - Secure VPN Proxy" » click Storage » click "Clear Cache".
4. Check Cloud VPN app permissions. If any of these permissions required to use your device's features are disenabled, Cloud VPN might not work.
5. Uninstall and reinstall Cloud VPN. If nothing else has worked, completely uninstall Cloud VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cloud VPN not working

2. Fix Cloud VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cloud VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cloud VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cloud VPN may not be able to connect to the Internet when running in the background.