Published by Graham Media Group on Aug 26, 2024

Report an issue with News4JAX Weather Authority.
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Why should I report an Issue with News4JAX Weather Authority?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Graham Media Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About News4JAX Weather Authority

1. Beyond just forecasts, the News4JAX Weather Authority app offers fully automated, specific weather alerts with up to 15 minutes lead time before severe conditions hit.

2. Customizable Notifications: Choose from News4JAX weather alerts and National Weather Service warnings for comprehensive alerting including tornadoes, severe thunderstorms and flash floods, directly on your map.

3. Live Weather Alerts: Experience integrated weather alerts including tornado likelihood rankings from 1 to 10 for upcoming storm cells.

4. The News4JAX Weather Authority app offers a sleek and fluid map displaying real-time radar, temperature, and surface winds.

5. Get 3- and 7-day forecasts in both quick view and detailed formats, ensuring you're fully prepared no matter the weather.

6. Live from The Weather Authority Office: Livestreams of the best meteorologist team, for up-to-the-minute coverage of weather impacting the region and your backyard.

7. Stay a step ahead with the News4JAX Weather Authority app.

8. Interactive Weather Maps: Better, more dynamic weather radar that is more interactive and easier to read.

9. Whether you're planning your week or just stepping out for the day, our app provides detailed 24-hour and 7-day forecasts tailored to your specific location, accessible by city, zip code or wherever you are.

10. You can set up alerts for up to four locations, including your current mobile location, ensuring that you and your loved ones stay safe.

11. Download or update today, and take control of your weather experience.

News4JAX Weather Authority Customer Insights

1. Please either disable the auto play ads or at least start them on mute!I have deleted and reloaded this app several times but it continues to take a very long time to load and the radar doesn't have the future radar event like another weather app does.

2. The radar now looks harsh and plain, is harder to navigate, and doesn't give the clear, wide data I used to get.I usually don't write reviews especially for apps, but the update to this weather app is awful.

3. I will delete this app again and stay with the other local weather app.I've watched this news channel for their weather forecasting for years.

4. The weather app has been terrific and I love the 10-day outlook and live radar.

5. The meterologist always provide hourly updates on current weather conditions.I've used this app for years.

6. Weather forecasting is hard, and this team does it better and gets it right for NE Florida more often than many other weather teams I've watched.

7. And I hate the radar! Seems I'm not alone! Bring back the old version! I also have noticed the satellite when zoomed in is a very old image.

8. Back to the drawing board!The app auto plays ads with the sound on when looking at the weather updates in the app.

9. For years I only used wjxt's weather app, but I will be deleting the app and putting weather bug back on.

10. The previous version's radar was much more visually appealing & detailed.

11. If the previous radar (and accompanying overlays, views & whatnot) were implemented, it'd be perfect!It used to look nice.

Steps to Troubleshoot & Fix News4JAX Weather Authority Issues

1. Fix News4JAX Weather Authority Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart News4JAX Weather Authority: Restarting the app will resolve most errors.
  2. Update the News4JAX Weather Authority App. Here is how:
    1. On Android goto PlayStore » Search for "News4JAX Weather Authority" » Open News4JAX Weather Authority » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News4JAX Weather Authority » click "UPDATE".
  3. Clear News4JAX Weather Authority app cache: Clearing cached data will force your app to retrieve the latest data directly from News4JAX Weather Authority servers.
    1. On Android, goto Settings » Apps » Select "News4JAX Weather Authority" » click Storage » click "Clear Cache".
  4. Check News4JAX Weather Authority app permissions. If any of these permissions required to use your device's features are disenabled, News4JAX Weather Authority might not work.
  5. Uninstall and reinstall News4JAX Weather Authority. If nothing else has worked, completely uninstall News4JAX Weather Authority then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing News4JAX Weather Authority not working


2. Fix News4JAX Weather Authority Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make News4JAX Weather Authority be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to News4JAX Weather Authority not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, News4JAX Weather Authority may not be able to connect to the Internet when running in the background.

Reported Issues