Published by 123RF Limited on Nov 15, 2024

Report an issue with Pixlr AI Art Photo Editor.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Pixlr AI Art Photo Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 123RF Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pixlr AI Art Photo Editor image 1 contact Pixlr AI Art Photo Editor image 2

Pixlr AI Art Photo Editor Customer Insights

1. Dragging and releasing, dragging and releasing, dragging and releasing, just to see results makes it very hard to fine tune an image.Only use as an alternative to the default photo editor, it's a good app with lots of features that's free and easy to use, but the app has a lot of ads, none too intrusive though.

2. Literally exactly what I was looking for! An app that can make variations of my design with assorted colors & effects, while saving in high-res, no watermark.. thank you!! If ever I can afford it, I will definitely subscribe because this service deserves support, no intrusive ads either so far! One thing I'd add tho, is the ability to save projects, instead of having to get the image each time.

3. But if I even so much as go anywhere near the ad banner (I don't even have to click directly on it, even if I'm drawing an outline and I accidently trace over the corner, it opens up a whole different app, chrome or Google playstore) and I lose ALL my progress on my work and I never have any idea when your ads are just gonna randomly open and kick me outta Pixlr.

4. Could you guys possibly add an optional autosave feature please?Previously 5 stars for the paid app, but when I got my new phone and did a smart switch, I lost a lot of fonts including the font I use for my business logo and product labels.

5. But not quite up there; but awesome for being free! With some better features, I'd be willing to pay for it.I have used pixlr since 2015 & it's been a solid photo editor.

6. Will need to find something else I guess.Loved it for many years but the ads! & the past couple of months it's been crashing leaving all my work to be discarded at times.

7. Unfortunately over the years they started to add and remove various features on a whim (annoying but ok), but they have recently decided to make the ad-free option subscription based, so now I'm being pestered with ads.

8. Overall still a great photo editor been using it for yearsHi, So I love your app, it's really great and I use it as the time.

9. After all the time/effort I wasted.It's ok, it's definitely not Photoshop and isn't as good as it's desktop website equivalent, but it can create nice collages, sometimes.

10. But, I swear adjustments used to appear in real-time when you draged the slider back and forth making it easy to fine-tune the image.

11. I shouldn't have to wait for an ad to be done streaming in order to find out if my photo edit was saved.

Steps to Troubleshoot & Fix Pixlr AI Art Photo Editor Issues

1. Fix Pixlr AI Art Photo Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pixlr AI Art Photo Editor: Restarting the app will resolve most errors.
  2. Update the Pixlr AI Art Photo Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Pixlr AI Art Photo Editor" » Open Pixlr AI Art Photo Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pixlr AI Art Photo Editor » click "UPDATE".
  3. Clear Pixlr AI Art Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Pixlr AI Art Photo Editor servers.
    1. On Android, goto Settings » Apps » Select "Pixlr AI Art Photo Editor" » click Storage » click "Clear Cache".
  4. Check Pixlr AI Art Photo Editor app permissions. If any of these permissions required to use your device's features are disenabled, Pixlr AI Art Photo Editor might not work.
  5. Uninstall and reinstall Pixlr AI Art Photo Editor. If nothing else has worked, completely uninstall Pixlr AI Art Photo Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pixlr AI Art Photo Editor not working


2. Fix Pixlr AI Art Photo Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pixlr AI Art Photo Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pixlr AI Art Photo Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pixlr AI Art Photo Editor may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i literally cant cancel it

    — by Denali Jackson 3 years ago