Published by 123RF Limited

contact Pixlr-o-matic Chat with our AI-based Pixlr-o-matic Support
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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. Thank you so much Devs for a spectacular app that keeps getting better & better with time!!!OMG it's finally been updated! One of my top 3 photo apps of all time! Can finally download all the filters again.

2. That's my only issue with this app!One of my favorite photo editing apps as far as the variety of options of filters and effects goes.

3. I've used this app for over 10 years.Pixlr-o-matic is one of my most favorite photo editing apps! I've been using it for years.

4. This has always been one of my favorite photo effects apps.

5. When going to re download on my last 2 phone upgrades it says, this app was made for an older version of Android, it may not work right and to check with developer for updates.

6. Also recently I've had issues with downloading some of the effects.This has been my go-to editor for so many years.

7. This has been going on for a couple of years now, and it's not my phone - I've tried it on different phones, tablets, Etc.

8. Happy to have it on my new phone a third time.Used to be one of my favorite apps for putting an effect or frame around my pictures.

9. Like if there was an option to choose to your favorite effects that stay in the front so you dont have to go swipe through everything to find it.

10. But now when you click to download more effects and filters, it never works.

11. Thank you developers! 😊The share button for this app used to work through my apps like Quikpic, but now pressing it does nothing.

Steps to Troubleshoot & Fix Pixlr-o-matic Issues

1. Fix Pixlr-o-matic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pixlr-o-matic: Restarting the app will resolve most errors.
  2. Update the Pixlr-o-matic App. Here is how:
    1. On Android goto PlayStore » Search for "Pixlr-o-matic" » Open Pixlr-o-matic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pixlr-o-matic » click "UPDATE".
  3. Clear Pixlr-o-matic app cache: Clearing cached data will force your app to retrieve the latest data directly from Pixlr-o-matic servers.
    1. On Android, goto Settings » Apps » Select "Pixlr-o-matic" » click Storage » click "Clear Cache".
  4. Check Pixlr-o-matic app permissions. If any of these permissions required to use your device's features are disenabled, Pixlr-o-matic might not work.
  5. Uninstall and reinstall Pixlr-o-matic. If nothing else has worked, completely uninstall Pixlr-o-matic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pixlr-o-matic not working


2. Fix Pixlr-o-matic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pixlr-o-matic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pixlr-o-matic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pixlr-o-matic may not be able to connect to the Internet when running in the background.

Reported Issues

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