Published by AIMS Institute

Report an issue with AIMS.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with AIMS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AIMS Institute to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

AIMS Customer Insights

1. It is very useful for all professionals who so looking forward to achieve their success and dream in medical career.This game is the best one ever I can't even forget this game.

2. Thank you Aims institute for this amazing app.

Steps to Troubleshoot & Fix AIMS Issues

1. Fix AIMS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AIMS: Restarting the app will resolve most errors.
  2. Update the AIMS App. Here is how:
    1. On Android goto PlayStore » Search for "AIMS" » Open AIMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AIMS » click "UPDATE".
  3. Clear AIMS app cache: Clearing cached data will force your app to retrieve the latest data directly from AIMS servers.
    1. On Android, goto Settings » Apps » Select "AIMS" » click Storage » click "Clear Cache".
  4. Check AIMS app permissions. If any of these permissions required to use your device's features are disenabled, AIMS might not work.
  5. Uninstall and reinstall AIMS. If nothing else has worked, completely uninstall AIMS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AIMS not working


2. Fix AIMS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AIMS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AIMS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AIMS may not be able to connect to the Internet when running in the background.

Reported Issues