Published by medonia ltd

Report an issue with Phone Cleaner Pro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Phone Cleaner Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of medonia ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Phone Cleaner Pro Customer Insights

1. Don't download this app.I think these free apps bring their own virus along with them, I never had so many viruses...before I started down loading your phone cleaning apps, I may have to delete them all,.

2. Dont download this as it is a scam.I responded to a pop-up ad that claimed that there were 37 viruses on my phone and so installed the app to find out more about them and to clear them.

3. My experience (1) It identified a virus (2) then it disabled my other virus software to check for the virus (3) then it disabled my browser (4) and then pushed me repeatedly to install other browser and a bunch of other apps that have nothing to do with security of my device.

4. It prompts up notification stating that the user's google acc has been reported and the phone itself infected and then after installing it , 2nd app pop ups saying that app needs to be installed as well or else this app ain't gonna work.

5. Think twice b4 installing!!I was scared into using this app , As I got a virus yesterday because I was just looking at a Comic , And it said I had a virus and it was going to damage my phone.

6. Don't waste your time! The ad for this app tells you you have a bunch of viruses that will damage your phone unless you use this app to delete them.

7. I was convinced my device had issues enen though it was working fine.was told I had been infected with viruses and malware even though no reports from Norton 360 mobile app showing I was fine.

8. Once you download the app it has nothing to search for a virus, it says nothing about a virus being installed and it throws an ad in your face on every step.Do not trust this app.

9. Cannot be trusted.It's been very interesting and frustrating dealing with all of the texts, emails and the phone calls.

10. I was link to it with a pop up on my screen saying my Samsung its 70% damaged and if i didn't fix it, my phone along with my sim would be damaged.

11. Even if the phone doesn't have any issue maybe the app brings up some random viruses.

Steps to Troubleshoot & Fix Phone Cleaner Pro Issues

1. Fix Phone Cleaner Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phone Cleaner Pro: Restarting the app will resolve most errors.
  2. Update the Phone Cleaner Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Phone Cleaner Pro" » Open Phone Cleaner Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phone Cleaner Pro » click "UPDATE".
  3. Clear Phone Cleaner Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Phone Cleaner Pro servers.
    1. On Android, goto Settings » Apps » Select "Phone Cleaner Pro" » click Storage » click "Clear Cache".
  4. Check Phone Cleaner Pro app permissions. If any of these permissions required to use your device's features are disenabled, Phone Cleaner Pro might not work.
  5. Uninstall and reinstall Phone Cleaner Pro. If nothing else has worked, completely uninstall Phone Cleaner Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phone Cleaner Pro not working


2. Fix Phone Cleaner Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phone Cleaner Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phone Cleaner Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phone Cleaner Pro may not be able to connect to the Internet when running in the background.

Reported Issues