Published by Peter Pan Bus Lines on Jan 31, 2024

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Why should I report an Issue with Peter Pan Bus Lines?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Peter Pan Bus Lines to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Peter Pan Bus Lines Customer Insights

1. But you can easily log in and purchase a ticket and also show your ticket at the bus.I tried to set up this so called perks account, its rubbish!! Dont bother to waste your time.. ..Did all requirements,still saying "there's an error" There's no error in anything I've done , it's the worthless app ,it needs a lot of work, I quit!It is super frustrating that the app signs me out - seemingly - every time I close it.

2. Anyway, no idea why it couldnt just be done online, though the app was definitely ok for this purpose.Worst app ever, also bad customer service, I have emailed them telling them that I want to change my trip & they reply back suggesting I use the app, but that's the reason I emailed them, bc the dumb app doesn't work.. for everything it says "error".

3. It doesn't save my trip information, so I have to put the ticket confirmation in every time I open the app.

4. Every time I try to purchase my ticket it gives me a error notification.

5. Most amazingly, you can search the schedule only once, if you edit something in your query (e.g. the number of people), it just won't search anymore, you have to restart the app.Got this just to exchange one ticket for another a week later.

6. This is is smoother, not crashing all time so far while using, doesn't log you out every time you swap between apps.

7. I did this and found that the purchase had actually gone through the first time.

8. A word of warning, if your initial payment appears to fail, double check your email.

9. Get your ticket through Wanderu.This app needs to be updated badly.

10. No waiting in Long queues.This app has been giving me problems with booking a trip.

11. But glad they finally got a new app.Good start for the app! The interface could be a little smoother and not all of the information from the site is there.

Steps to Troubleshoot & Fix Peter Pan Bus Lines Issues

1. Fix Peter Pan Bus Lines Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Peter Pan Bus Lines: Restarting the app will resolve most errors.
  2. Update the Peter Pan Bus Lines App. Here is how:
    1. On Android goto PlayStore » Search for "Peter Pan Bus Lines" » Open Peter Pan Bus Lines » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Peter Pan Bus Lines » click "UPDATE".
  3. Clear Peter Pan Bus Lines app cache: Clearing cached data will force your app to retrieve the latest data directly from Peter Pan Bus Lines servers.
    1. On Android, goto Settings » Apps » Select "Peter Pan Bus Lines" » click Storage » click "Clear Cache".
  4. Check Peter Pan Bus Lines app permissions. If any of these permissions required to use your device's features are disenabled, Peter Pan Bus Lines might not work.
  5. Uninstall and reinstall Peter Pan Bus Lines. If nothing else has worked, completely uninstall Peter Pan Bus Lines then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Peter Pan Bus Lines not working


2. Fix Peter Pan Bus Lines Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Peter Pan Bus Lines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Peter Pan Bus Lines not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Peter Pan Bus Lines may not be able to connect to the Internet when running in the background.

Reported Issues