Published by Pedaltrain on Sep 22, 2024

Report an issue with Pedaltrain's PedalboardPlanner.
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Why should I report an Issue with Pedaltrain's PedalboardPlanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pedaltrain to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pedaltrain's PedalboardPlanner image 1 contact Pedaltrain's PedalboardPlanner image 2

About Pedaltrain's PedalboardPlanner

1. The Pedalboard Planner App allows you to build your dream Pedaltrain pedal board.

2. It's free and easy to use. - "Add Pedal" allows you to add one of more than 2000 different models from 200 different brands.

3. This app is brought to you free of charge by your friends at Pedaltrain. Visit us at Pedaltrain. com.

4. More pedals are added all the time. - "Switch Board" enables you to swap the Pedaltrain model you are building on. - "Hook Loop Love Color" changes the underlying color of the hook-and-loop. 3) Once a pedal has been added to your plan, simply drag it to the desired location. 4) Tap the pedal to reveal options to rotate the pedal, save it to your favorites, or remove it from your Pedaltrain plan. 5) You will find menus in the top right header section to: save your plan as an image, get help, save favorites, create and load saved plans, etc.

Pedaltrain's PedalboardPlanner Customer Insights

1. In fact I think you could do away with the preset pedals altogether and just have a tool to define a pedal height and width (or even other shapes), then let you add your own background picture of the pedal or accessory.An extremely useful app, and the support staff have been very friendly and quickly added any pedals and manufacturers I'd noticed were missing.

2. Also, if I've got a layout on say a metro 24, if I want to keep the same pedals & just change to a larger board, it shrinks the larger board to fit the same space as the small board, but the pedals stay the same size which makes the whole thing redundant.

3. Up to date with the latest pedals, rare and limited edition versions.Awesome app for planning , pedals have quality pictures, relevant sizes and library is giant but after 2 days it bugged out.

4. There's probably always going to be some missing pedals from this kind of planner so it's a shame that there isn't a way to add a custom pedal (you can add some blank layouts, but they're limited).

5. Next there are a lot of pedals missing, such as polytune 3, Gristle king, all of Mooer, vintage pedals like the bluesbreaker etc, timmy (there's a lot missing).

6. I figured out that setting my device to a light theme fixes the black background issue so I bumped my rating up to 4 stars.This is actually a really useful tool.

7. All my saved options were wiped clean.I understand you have to rotate the screen for this to work but the button that usually appears just doesn't anymore so therefore the app won't work.

8. Couldn't ask for better service.The last update completely wiped my saved pedal boards as well as my favorites.

9. I haven't noticed any new pedals added either.

10. But lots of pedals missing.

11. This first issue is that the background is black like the pedaltrains, but you can work around it by changing the velcro colour.

Steps to Troubleshoot & Fix Pedaltrain's PedalboardPlanner Issues

1. Fix Pedaltrain's PedalboardPlanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pedaltrain's PedalboardPlanner: Restarting the app will resolve most errors.
  2. Update the Pedaltrain's PedalboardPlanner App. Here is how:
    1. On Android goto PlayStore » Search for "Pedaltrain's PedalboardPlanner" » Open Pedaltrain's PedalboardPlanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedaltrain's PedalboardPlanner » click "UPDATE".
  3. Clear Pedaltrain's PedalboardPlanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedaltrain's PedalboardPlanner servers.
    1. On Android, goto Settings » Apps » Select "Pedaltrain's PedalboardPlanner" » click Storage » click "Clear Cache".
  4. Check Pedaltrain's PedalboardPlanner app permissions. If any of these permissions required to use your device's features are disenabled, Pedaltrain's PedalboardPlanner might not work.
  5. Uninstall and reinstall Pedaltrain's PedalboardPlanner. If nothing else has worked, completely uninstall Pedaltrain's PedalboardPlanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pedaltrain's PedalboardPlanner not working


2. Fix Pedaltrain's PedalboardPlanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pedaltrain's PedalboardPlanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pedaltrain's PedalboardPlanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pedaltrain's PedalboardPlanner may not be able to connect to the Internet when running in the background.

Reported Issues