Published by Lighthouse, Inc. on Aug 9, 2024

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Why should I report an Issue with Flashlight?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lighthouse, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Flashlight Customer Insights

1. Deleting and finding a better flashlight app!!The flashlight itself works very well (the screen side is not glaringly bright, for example), but ads appear when you try to turn off the light, which slows the process considerably (of course, how else can they earn money frim their app?).

2. One thought also is this...instead of the flashlight circle on the back of the phone, why couldnt you program the actual phone screen itself to light up as a bigger flashlight.How do you use the color screen? I purchased the no ads subscription because it never failed when I needed it most it would automatically turn off and an ad would show up.

3. It sends you to some retail site you've never heard of and you must close the window and turn the flashlight back on.I'm giving it 2 stars because it does, at times, fulfill its purpose of providing a source of light.

4. In most situations when I need a flashlight I'm trying to be quiet (trying to find something in the same room as my sleeping baby, for example) and an ad comes on loudly 😬 I'm fine with ads, I realize you probably need them to survive.

5. All cell phones now need to have a colorful LED light so the flashlight can change colors.

6. to turn the light off you have to x out of the ad and if you aren't absolutely precise with the X, you get taken to a malware page and the flashlight will stay on.

7. Also, many of these ads have sound, and many of the times I need a flashlight it is the middle of the night and I don't want to wake everyone.

8. So, whenever you are using the app, you inevitably bump the screen, activating the clickbait, and turning off the flashlight.

9. I would gladly pay for an ad-free version, because of how well the flashlight functions.Mediocre. The app works fine, but it's free, and you get what you pay for.

10. Often when I need a flashlight I need it quick and cannot wait for ads.

11. Completely ruins this app.ads and rating popups block the app and give you a lot less control of the on/off button for the flashlight.

Steps to Troubleshoot & Fix Flashlight Issues

1. Fix Flashlight Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Flashlight: Restarting the app will resolve most errors.
  2. Update the Flashlight App. Here is how:
    1. On Android goto PlayStore » Search for "Flashlight" » Open Flashlight » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flashlight » click "UPDATE".
  3. Clear Flashlight app cache: Clearing cached data will force your app to retrieve the latest data directly from Flashlight servers.
    1. On Android, goto Settings » Apps » Select "Flashlight" » click Storage » click "Clear Cache".
  4. Check Flashlight app permissions. If any of these permissions required to use your device's features are disenabled, Flashlight might not work.
  5. Uninstall and reinstall Flashlight. If nothing else has worked, completely uninstall Flashlight then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Flashlight not working


2. Fix Flashlight Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Flashlight be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Flashlight not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Flashlight may not be able to connect to the Internet when running in the background.

Reported Issues

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