Contact Peet's Coffee Customer Service

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1. Entering your credit card is a real wild card too; will it actually register this time or will it say there is something wrong with the card? Just irritating when all I want is an easy way to pre-order drinks.First of all, the baristas are doing everything they can to make mobile ordering a success and that's appreciated.

2. 🤦 So I'm uninstalling it and hoping one day they take it seriously enough to fund and create a decent app.I love earning extra points by using the app (it's a sometimes thing) but find that more often than not there are issues with adding money to my card.

3. It's frustrating, inconvenient, and embarrassing to be in the store and owe $3, but I cannot add money to my account because "something went wrong." So now I'm holding up the line while I fish for my credit card (the same one that is linked to the app) or cash.

4. However, it has issues processing your card, so in trying to order off the app, I was charged about 4-5 times for one order.

5. I have to go order at the counter and they are able to apply it there with no issues, but trying to do it in the app always gives me an error.

6. I can order my other items without issue but can't apply the reward on the last day (next to last day no problem).

7. I've turned off my auto update setting since thenThis app is horrible! It randomly switches stores after you place your order.

8. Now, it takes a much longer time to get any sort of reward (but free drinks are completely gone now; only $5 off at most, which is usually less than a medium drink, so you'll still need to pay).

9. App is a great concept and it saves me time if it worked! At this point I am very frustrated.App works great, but rewards can be a problem.

10. App consistently does not work and gives errors, slow and frankly the rewards aren't great.

11. Once you learn the ordering sequence, there's an annoying bug where checkout is denied for lack of funds.

1. Fix Peet's Coffee Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Peet's Coffee: Restarting the app will resolve most errors.
2. Update the Peet's Coffee App. Here is how:
   1. On Android goto PlayStore » Search for "Peet's Coffee" » Open Peet's Coffee: Earn Rewards » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Peet's Coffee » click "UPDATE".
3. Clear Peet's Coffee: Earn Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Peet's Coffee servers.
   1. On Android, goto Settings » Apps » Select "Peet's Coffee: Earn Rewards" » click Storage » click "Clear Cache".
4. Check Peet's Coffee app permissions. If any of these permissions required to use your device's features are disenabled, Peet's Coffee might not work.
5. Uninstall and reinstall Peet's Coffee. If nothing else has worked, completely uninstall Peet's Coffee then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Peet's Coffee not working

2. Fix Peet's Coffee Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Peet's Coffee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Peet's Coffee not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Peet's Coffee may not be able to connect to the Internet when running in the background.