Published by Passport Labs, Inc. on Sep 20, 2023

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Why should I report an Issue with MobileMeter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Passport Labs, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MobileMeter

1. It’s the easy and convenient way to pay for parking on-the-go without having to visit a pay box.

2. Pay for parking with the MobileMeter app.

3. Look for the MobileMeter logo on street signs throughout the city to determine availability in your area.

Customer Insights

1. There is no way to contact the app developer - all support options get you to an FAQ page.This app works for me, but the default behavior is to take over your screen when the parking time is about to run out (very user-unfriendly) and it also periodically requests your location when it is in the background, which seems completely unnecessary.I have been trying to get a new password because I forgot it.

2. They recently changed the default parking duration to the longest possible amount of time for any given parking spot, which is easy to click accidentally and almost never what you want.Nice to have the option but not very good.

3. Overall, very great though.In my job I'm parking at meters regularly and this app is much more convenient than making sure I have change.Unreasonably bad user interface; poor layout, unnecessary animations, delays on every button click, ugly design.

4. Generally, this is a good app, however I have gotten a few parking tickets because the reminder that the meter is going to expire goes off 5 minutes before its expiration.

5. For example I got a new card and had to enter it during the process and after entering the card the app forgot which spot i was trying to pay for.

6. I can set a timer on my phone, but that's an extra step that shouldn't be necessary.Works great! I have seen negative reviews, but have had a positive experience.

7. The app keeps getting stuck asking me for my credit card info Before I can reset the password.

8. when i called them, i was put in touch with someone at ppark and they had never heard of mobilemeter app.During installation, you must accept "Terms and Conditions".

9. The problem is that I no longer have that credit card number and can't update the card .

10. After installing app, you can choose "Terms and Conditions" from the menu, but that shows the same error.

11. It is easy to get distracted or forget to come back in a few minutes to extend the time.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open MobileMeter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear MobileMeter app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "MobileMeter" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working


2. Fix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues