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Chat with our AI-based ParentsKit Support
Why chat with our AI ParentsKit Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of ParentsKit.
- Skip support wait times and emailing back and forth. Get help immediately.
What users are saying
1. It doesn't give you a detailed report as advertised, all it gives is time online and time offline.
2. Ridiculous if you ask me.Absolutely disappointed, having installed without any hesitation after seeing an advert, l thought it actually shows the numbers of the mostly chatted with but the app is far worse than any other app l have ever installed.
3. Just time on it seems like.This is total foolishness it's not useful at all I was with the phone that I am tracking and it was going off indicating false and misleading information.
4. !! Something really wrong and might cause problems.You should have given people the first free trial in order for them to get fully detailed about your apps features and what it does.
5. Only shows online-offline status which might be inaccurate too as Android gives you the possibility to reply to whatsApp messages without opening the app.
6. This is criminal.Very weird, and not as described, I got someone online for 2 hours, where actually the phone is off and I can see it in front of me, so how would I trust that all other activities are correct.
7. Last time I paid, it took my money and bye, it said I have to subscribe again so more money.
8. It doesn't show the numbers of the people the person has been talking to.
9. Please don't waste your time installing it.
10. From start time, activity length, and end time.
11. What a waste of time.
Steps to Troubleshoot & Fix ParentsKit Issues
1. Fix ParentsKit Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart ParentsKit: Restarting the app will resolve most errors.
- Update the ParentsKit App. Here is how:
- On Android goto PlayStore » Search for "ParentsKit" » Open ParentsKit » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for ParentsKit » click "UPDATE".
- Clear ParentsKit app cache: Clearing cached data will force your app to retrieve the latest data directly from ParentsKit servers.
- On Android, goto Settings » Apps » Select "ParentsKit" » click Storage » click "Clear Cache".
- Check ParentsKit app permissions. If any of these permissions required to use your device's features are disenabled, ParentsKit might not work.
- Uninstall and reinstall ParentsKit. If nothing else has worked, completely uninstall ParentsKit then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing ParentsKit not working
2. Fix ParentsKit Server issues & Internet Connection
- Check network connection: An unstable Internet will make ParentsKit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to ParentsKit not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, ParentsKit may not be able to connect to the Internet when running in the background.
Reported Issues
Hello, my name is Constantin Grosu, I have a few months since you took my money from my account, please close the payment, I don't use your services anymore, and I didn't use them either, please
Я не могу найти, какие функции выполняет программа. Могу я просматривать сообщения в ватцапе.
No me interesa la subscripción me quiero borrrqe
My Parents kit App Has Stopped Working since 17th Sept 21.Please can You Fix It For Me. Thanks
Hola yo ya pague lo del mes ahora me pide un código que no me an enviado ni a mi correo ni a mi número necesito que me lo manden por favor
My ap only works for a whole hour then I have to log out and sometimes it works and sometimes it doesn’t! Please help I’m subscribed so please fix my issues
I’m really really strongly desagree with all this problems do u have with this app, I paid and in the last two weeks I can’t see my tracking it’s not fear
All of problema with this app, I’m really really strongly desagree with this, I paid for this and the last two weeks I can’t see my tracking it’s not fear
Mr. Parentskit, I ask you to contact me and solve my problem that I have in the Application, I have paid to track a cell phone number through your WhatsApp and I cannot do it, since when it was free I did. my email is eddiefly0@redacted and my phone number is +5491150119584. I urgently ask for your contact. Thanks. Rodolfo Eduardo Gaspar
My app is not showing loggins or notifications on my phone please fix my issues ASAP!!
I had free service and I could see the daily contacts that my daughter's cell phone made. I bought a package from you guys and I couldn't track any. I ask that you contact me as soon as possible to solve the problem that I have and it was paid.
since one month I am not receiving notification I am send you message and no action if you cant I will cancel the app and get another one
All weekends I can’t see my trackings, now I just see one of them… I don’t understand why you have some many problems
I’m reporting to fix a issue due to my app doesn’t send reviews or notifications. Please fix issue for me . ASAP
Waiting for verification code since I have subscribed
All this day I can’t see my tracking, it’s no fear about that, what’s going on…. I need you fix this ASAP
I don’t know how long I have to wait that u fix the problems, I did see my tracking all morning
How long I have to wait to fix the problems ? It’s every day I can’t believe this
I can’t believe this every day we have problems to see my trackings, I do t understand
Once again is problem to see my trackings
I don’t know what happen but i can’t see my trackings again, I’m paying for this, So please fix ASAP
Please i need to fix it my app my name is vanessa Quintana my email is vanessaquintana888@redacted my cellphone number is 3058247523 i buy the app and is no working know what can i do ? i have to cancel? or what? i need to talk a representative
hi my name is Vanessa Quintana and my cellphone is 3058247523 i buy the app parentskit and know is no working i don't know what happend coul you pls call me o how can i fixed?
I have two numbers tracking, why One of them I can’t see , is something wrong?
Why I can’t tracking the lone numbers ? Is something wrong today with the app? I can’t see since today
It doesn't wanna subscribe
I have worked with ParwntsKit after being active, I can't see the reports with whom he is connected and what he talks about, I only get active reports and whether or not they are valid. can I find out what WA's activity is, not only whether it's active or not?
Ya no me interesa el número de la persona se dio de baja
Hello I want to cancel my subscription I sent you to many emails and still you charge me I don’t use that app never I used and still I pay 6.99 £ every month thank you
I would like to cancel this subscription because it doesn’t meet my goals
Arrêter l'abonnement et le prélèvement svp
Am seeing. No activity on the Parents kit side I know his been texting tall on the phone and been to the stor sill no activity shown
I want to cancel my subscription to ParentsKit. I have tried several times to cancel my subscription yesterday, and even deactivated my account on Zotlo pay, to no avail. Instead, 50¢ was taken off already. My ParentsKit account does not even appear in the Subscription Menu of Google Play. So that I could not even delete my ParentsKit Account from there.
Hi this aplication stil tuk money from my account, why if never i truck no number just i installed and after 5 min deinstalled you still tuk money witch is the reason? I want to do complain to this company and i want my money back
