Contact ParentsKit Customer Service for Support

Guides: Contact Support Delete Account/App

Published by Jet Applications

Report an issue with ParentsKit.

Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Slower. Best for resolving account issues.

Chat with our AppContacter AI Support

Faster. Great for pressing issues and self assistance.

Why should I report an Issue with ParentsKit?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Jet Applications to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ParentsKit Customer Insights

1. It doesn't give you a detailed report as advertised, all it gives is time online and time offline.

2. Ridiculous if you ask me.Absolutely disappointed, having installed without any hesitation after seeing an advert, l thought it actually shows the numbers of the mostly chatted with but the app is far worse than any other app l have ever installed.

3. Just time on it seems like.This is total foolishness it's not useful at all I was with the phone that I am tracking and it was going off indicating false and misleading information.

4. !! Something really wrong and might cause problems.You should have given people the first free trial in order for them to get fully detailed about your apps features and what it does.

5. Only shows online-offline status which might be inaccurate too as Android gives you the possibility to reply to whatsApp messages without opening the app.

6. This is criminal.Very weird, and not as described, I got someone online for 2 hours, where actually the phone is off and I can see it in front of me, so how would I trust that all other activities are correct.

7. Last time I paid, it took my money and bye, it said I have to subscribe again so more money.

8. It doesn't show the numbers of the people the person has been talking to.

9. Please don't waste your time installing it.

10. From start time, activity length, and end time.

11. What a waste of time.

Steps to Troubleshoot & Fix ParentsKit Issues

1. Fix ParentsKit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

Restart ParentsKit: Restarting the app will resolve most errors.
Update the ParentsKit App. Here is how:
1. On Android goto PlayStore » Search for "ParentsKit" » Open ParentsKit » click "Update".
2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ParentsKit » click "UPDATE".
Clear ParentsKit app cache: Clearing cached data will force your app to retrieve the latest data directly from ParentsKit servers.
1. On Android, goto Settings » Apps » Select "ParentsKit" » click Storage » click "Clear Cache".

Check ParentsKit app permissions. If any of these permissions required to use your device's features are disenabled, ParentsKit might not work.

Uninstall and reinstall ParentsKit. If nothing else has worked, completely uninstall ParentsKit then reinstall.

Restart your device. Last, restarting your device can often clear most problems causing ParentsKit not working

2. Fix ParentsKit Server issues & Internet Connection

Check network connection: An unstable Internet will make ParentsKit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.

Disable VPN: VPN can cause connection errors and lead to ParentsKit not working. Make sure all VPNs are off

Enable background data: When Background data is turned off, ParentsKit may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

Hello, my name is Constantin Grosu, I have a few months since you took my money from my account, please close the payment, I don't use your services anymore, and I didn't use them either, please

— by Grosu Constantin 2 years ago

Я не могу найти, какие функции выполняет программа.
Могу я просматривать сообщения в ватцапе.

— by Владимир Крячко 2 years ago

No me interesa la subscripción me quiero borrrqe

— by David Fernández Moreno 2 years ago

My Parents kit App Has Stopped Working since 17th Sept 21.Please can You Fix It For Me.
Thanks

— by Jude 3 years ago

Hola yo ya pague lo del mes ahora me pide un código que no me an enviado ni a mi correo ni a mi número necesito que me lo manden por favor

— by Edgar mendez 3 years ago

My ap only works for a whole hour then I have to log out and sometimes it works and sometimes it doesn’t! Please help I’m subscribed so please fix my issues

— by Pearl Mercado 3 years ago

I’m really really strongly desagree with all this problems do u have with this app, I paid and in the last two weeks I can’t see my tracking it’s not fear

— by Carmen 3 years ago

All of problema with this app, I’m really really strongly desagree with this, I paid for this and the last two weeks I can’t see my tracking it’s not fear

— by Carmen 3 years ago

Mr. Parentskit, I ask you to contact me and solve my problem that I have in the Application, I have paid to track a cell phone number through your WhatsApp and I cannot do it, since when it was free I did. my email is eddiefly0@redacted and my phone number is +5491150119584. I urgently ask for your contact. Thanks. Rodolfo Eduardo Gaspar

— by Rodolfo 3 years ago

My app is not showing loggins or notifications on my phone please fix my issues ASAP!!

— by Pearl Mercado 3 years ago

I had free service and I could see the daily contacts that my daughter's cell phone made. I bought a package from you guys and I couldn't track any. I ask that you contact me as soon as possible to solve the problem that I have and it was paid.

— by Rodolfo 3 years ago

since one month I am not receiving notification I am send you message and no action if you cant I will cancel the app and get another one

— by Robin John 3 years ago

All weekends I can’t see my trackings, now I just see one of them… I don’t understand why you have some many problems

— by Carmen 3 years ago

I’m reporting to fix a issue due to my app doesn’t send reviews or notifications. Please fix issue for me . ASAP

— by Pearl Mercado 3 years ago

Waiting for verification code since I have subscribed

— by Buti Thomas Chauke 3 years ago

All this day I can’t see my tracking, it’s no fear about that, what’s going on…. I need you fix this ASAP

— by Carmen 3 years ago

I don’t know how long I have to wait that u fix the problems, I did see my tracking all morning

— by Carmen 3 years ago

How long I have to wait to fix the problems ? It’s every day I can’t believe this

— by Carmen 3 years ago

I can’t believe this every day we have problems to see my trackings, I do t understand

— by Carmen 3 years ago

Once again is problem to see my trackings

— by Carmen 3 years ago

I don’t know what happen but i can’t see my trackings again, I’m paying for this, So please fix ASAP

— by Carmen 3 years ago

Please i need to fix it my app my name is vanessa Quintana my email is vanessaquintana888@redacted my cellphone number is 3058247523 i buy the app and is no working know what can i do ? i have to cancel? or what? i need to talk a representative

— by Vanessa Quintana 3 years ago

hi my name is Vanessa Quintana and my cellphone is 3058247523 i buy the app parentskit and know is no working i don't know what happend coul you pls call me o how can i fixed?

— by Vanessa Quintana 3 years ago

I have two numbers tracking, why One of them I can’t see , is something wrong?

— by Carmen 3 years ago

Why I can’t tracking the lone numbers ? Is something wrong today with the app? I can’t see since today

— by Carmen 3 years ago

It doesn't wanna subscribe

— by Mc nkuna 3 years ago

I have worked with ParwntsKit after being active, I can't see the reports with whom he is connected and what he talks about, I only get active reports and whether or not they are valid. can I find out what WA's activity is, not only whether it's active or not?

— by Arf 3 years ago

Ya no me interesa el número de la persona se dio de baja

— by sandra luz jimenz mancha 3 years ago

Hello I want to cancel my subscription I sent you to many emails and still you charge me I don’t use that app never I used and still I pay 6.99 £ every month thank you

— by Alexandra 3 years ago

I would like to cancel this subscription because it doesn’t meet my goals

— by Mejumaa Mwachirero 3 years ago

Arrêter l'abonnement et le prélèvement svp

— by Mejra Sulic 3 years ago

Am seeing. No activity on the Parents kit side I know his been texting tall on the phone and been to the stor sill no activity shown

— by Rosie Hernandez 3 years ago

I want to cancel my subscription to ParentsKit. I have tried several times to cancel my subscription yesterday, and even deactivated my account on Zotlo pay, to no avail. Instead, 50¢ was taken off already.

My ParentsKit account does not even appear in the Subscription Menu of Google Play. So that I could not even delete my ParentsKit Account from there.

— by Maria Bernardo 3 years ago

Hi this aplication stil tuk money from my account, why if never i truck no number just i installed and after 5 min deinstalled you still tuk money witch is the reason? I want to do complain to this company and i want my money back

— by Marius 3 years ago

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