Published by PanJava

Report an issue with SecureTether WiFi.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SecureTether WiFi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PanJava to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SecureTether WiFi image 1 contact SecureTether WiFi image 2

SecureTether WiFi Customer Insights

1. As long as any other person(s) follow all of the instructions that are laid out very clearly, concisely and perfectly listed step-by-step then they should be able to connect via the hotspot without any problems.This app was very easy to set up and very reliable, but when the trial ended i felt like the developer needed a fancy coffee.

2. Like others I have had to disconnect my data and phone service (switch to airplane mode), allow the connection to completely sever, then restart my service, then this app and THEN reconnect.Have used it on 2 different phones now and has literally worked 100% perfectly without any hiccups, hang ups and/or errors.

3. I used it for simple needs for my other devices to be able to have a network connection when my phone plan has ran out sharing hotspot data.

4. Please keep this app updated and I will keep using it for years to come.After following the setup instructions which were clear and complete, i was able to email and surf on my laptop through my phones data connection.

5. I used it to tether data to other Windows and Android devices without having carrier limitations like actually needing to purchase "hotspot" add-on to your monthly bill.

6. When I try to connect windows 10 to my phone it says: "a socket operation was attempted on an unreachable network." Maybe that's why some are saying it doesn't work.

7. The app is great for what it says it will do but the downsides to this are that you have to pay to remove the throttle and changing the wifi name isn't straight forward - it says it doesn't work on all devices but since i have the newest samsung galaxy (s10) i would assume that it should work.

8. Using this app, I'm able to tether the internet from my phone to both laptops without having to use my mobile hotspot.

9. I usually restart my phone and computer, then it works again!The answer for everyone who every wished they had a hotspot but did not and could not because they had Straight Talk or an older AT&T contract that did not allow it.

10. The only problem I have is it drops the connection randomly (not often) and when I browse the web from my phone while secure tether is running.

11. It may require someone who is more tech savvy to setup, but the instructions are very clear and easy to follow.

Steps to Troubleshoot & Fix SecureTether WiFi Issues

1. Fix SecureTether WiFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SecureTether WiFi: Restarting the app will resolve most errors.
  2. Update the SecureTether WiFi App. Here is how:
    1. On Android goto PlayStore » Search for "SecureTether WiFi" » Open SecureTether WiFi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SecureTether WiFi » click "UPDATE".
  3. Clear SecureTether WiFi app cache: Clearing cached data will force your app to retrieve the latest data directly from SecureTether WiFi servers.
    1. On Android, goto Settings » Apps » Select "SecureTether WiFi" » click Storage » click "Clear Cache".
  4. Check SecureTether WiFi app permissions. If any of these permissions required to use your device's features are disenabled, SecureTether WiFi might not work.
  5. Uninstall and reinstall SecureTether WiFi. If nothing else has worked, completely uninstall SecureTether WiFi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SecureTether WiFi not working


2. Fix SecureTether WiFi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SecureTether WiFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SecureTether WiFi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SecureTether WiFi may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer