Published by Panera Bread on Nov 6, 2024

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Why should I report an Issue with Panera Bread?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Panera Bread to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Panera Bread

1. Send them a coffee for their first day, a ‘get well’ soup, or a little extra love just because—right from the app to their email inbox.

2. Get exclusive in-app deals and find all your MyPanera rewards in one place.

3. Plus, choose your rewards based on what you’re craving.

4. You’ll find all your faves, classic and new—and so. much. Skip the line!

5. Your go-to orders (customizations and all) are right at your fingertips so you can order it again, and again, and again...

6. Spicy Fiesta Chicken sandwich & Kickin’ Grilled Cheese.

7. Enjoy access to 20+ drinks, exclusive perks and more. Already a member?

8. We added a curated menu full of no-meat options just for you.

9. Choose from a variety of set pairings for every craving.

10. We’ll deliver your flavor fix right to your door.

11. Order ahead for Rapid Pick-Up. Staying in?

Panera Bread Customer Insights

1. The Start Order button at the bottom of the first app screen doesn't work.

2. Once the order was placed, unable to view it, can't check the orders, also doesn't give an individual total per person within the order so very difficult to give everyone their individual totals.

3. You have to use the start order button on the menu options displayed, then navigate out of it if you want to order something else.

4. Another note, after I select a saved address, it takes a few seconds to pull up the next screen, and if you click again while waiting, it backs out of the location info screen.App is easy to navigate, very easy to customize and choose what you want.

5. I would have to delete the items from the cart and re-add them so that the order can process.Not impressed with this app - created a Group Order and found that the link only works on the web (won't open in the app).

6. Ex: charged lemonade says it's $0.00 when I add to order, but when I go to checkout, it charges me the full price and says I can't redeem my free drink for it.

7. It seems to work okay, but there is no delivery tracking feature after you've placed an order.

8. Very disappointing.Normally, it's a pretty good experience, but the recent update is causing glitches with Sip Club redemptions for drinks that say they qualify (& DO!), but then can't be discounted when you check out.

9. I can't even pull up the order I just placed to check when it should arrive.

10. Once I start an order,then the actual menu never pops up.

11. I tried to send an email to the developer email listed in the Play Store about the issue, and surprise, the email bounced back as undeliverable.The app stopped working for me, and hasn't worked for about a year now.

Steps to Troubleshoot & Fix Panera Bread Issues

1. Fix Panera Bread Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Panera Bread: Restarting the app will resolve most errors.
  2. Update the Panera Bread App. Here is how:
    1. On Android goto PlayStore » Search for "Panera Bread" » Open Panera Bread » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Panera Bread » click "UPDATE".
  3. Clear Panera Bread app cache: Clearing cached data will force your app to retrieve the latest data directly from Panera Bread servers.
    1. On Android, goto Settings » Apps » Select "Panera Bread" » click Storage » click "Clear Cache".
  4. Check Panera Bread app permissions. If any of these permissions required to use your device's features are disenabled, Panera Bread might not work.
  5. Uninstall and reinstall Panera Bread. If nothing else has worked, completely uninstall Panera Bread then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Panera Bread not working


2. Fix Panera Bread Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Panera Bread be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Panera Bread not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Panera Bread may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to delete my Panera Bread Rewards Account. The name that I used for the account is Isabela N. The email that I used is isabelanadia21@redacted. Birthday is May 26. Phone number is 949-000-0000. Failure to comply will result a A $7,500 fine under CCPA and 4% of annual turnover under GDPR.

    — by Isabela 3 years ago