Published by OpenView Mobile

contact AnDoc - PDF & DJVU Reader Chat with our AI-based AnDoc Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with AnDoc?



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Why chat with our AI AnDoc Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of AnDoc.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. I use it preferably for reading documents on my Android devices due to its responsiveness, and that it loads large files quickly.Won't do two-page viewing mode on a tablet, so it doesn't work for me.

2. cannot open fileMaybe it is good as described but it always force closes on my DjVus.One of the best djvu Reader applications for android😍Very good, nice and simple.

3. Does not allow opening of files form file explorer.Can't render a normal PDF I have.

4. What *is* there is pretty decent, tho.I can read my djvu books.

5. There should be a section to view ONLY the books you want to see.Meh. App keeps crashing.

6. Not worth the trouble.It is absolutely the best best app for all types of documents...unexpected error.

7. Minimalistic PDF/DjVu reader.

8. Interface could use some work.

Steps to Troubleshoot & Fix AnDoc Issues

1. Fix AnDoc Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AnDoc: Restarting the app will resolve most errors.
  2. Update the AnDoc App. Here is how:
    1. On Android goto PlayStore » Search for "AnDoc" » Open AnDoc - PDF & DJVU Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AnDoc » click "UPDATE".
  3. Clear AnDoc - PDF & DJVU Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from AnDoc servers.
    1. On Android, goto Settings » Apps » Select "AnDoc - PDF & DJVU Reader" » click Storage » click "Clear Cache".
  4. Check AnDoc app permissions. If any of these permissions required to use your device's features are disenabled, AnDoc might not work.
  5. Uninstall and reinstall AnDoc. If nothing else has worked, completely uninstall AnDoc then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AnDoc not working


2. Fix AnDoc Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AnDoc be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AnDoc not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AnDoc may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

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