Published by OpenTable on Nov 4, 2024

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Why should I report an Issue with OpenTable?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OpenTable to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OpenTable

1. Every great meal starts with OpenTable.

2. Download the app to find the perfect restaurant no matter where life takes you. - Explore the best restaurants near you with the map view.

OpenTable Customer Insights

1. A simple change, moving the RESERVE to the top of the page, and allowing a reservation either from a search or from the selection of the actual restaurant would improve the app.I've been a power user for years.

2. I work in a fine dining restaurant and can tell you, if you have a bad reservation experience with the app, it's usually a snafu on the restaurants end, not the app.

3. Second, if I'm searching for a reservation with a restaurant having multiple locations near me, I'd like to see all available times at once; sometimes the reservation time is more of a priority than the location.

4. The service has a feature that allows you to save restaurants of interest, but the "saved" list does not sync between the app and the online portal.

5. I have had to return to calling restaurants because the app has continued to fail.This is a nice way to discover restaurants and make reservations.

6. It is also nice to be able to send the restaurant special notes like "this is a date", or "this is a surprise birthday dinner" is really nice.

7. The fact that I earn points for booking through them is just icing on the cake.I appreciate the Open Table app for ease of booking tables, the huge choice of eateries and notifying my guests.

8. It's harder for the user, so they can reward paying restaurants for better placement.I love everything with the exception of two things.

9. But these features are broken, and have been so for more than a year.Great app to discover new restaurants.

10. I often request a nice bottle of wine from the online menu to be decanted on our table before we arrive, most places oblige and it's impressive.

11. The one thing I find annoying is, when visiting the same restaurant multiple times, I'm bombarded with messages to review.

Steps to Troubleshoot & Fix OpenTable Issues

1. Fix OpenTable Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OpenTable: Restarting the app will resolve most errors.
  2. Update the OpenTable App. Here is how:
    1. On Android goto PlayStore » Search for "OpenTable" » Open OpenTable » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpenTable » click "UPDATE".
  3. Clear OpenTable app cache: Clearing cached data will force your app to retrieve the latest data directly from OpenTable servers.
    1. On Android, goto Settings » Apps » Select "OpenTable" » click Storage » click "Clear Cache".
  4. Check OpenTable app permissions. If any of these permissions required to use your device's features are disenabled, OpenTable might not work.
  5. Uninstall and reinstall OpenTable. If nothing else has worked, completely uninstall OpenTable then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OpenTable not working


2. Fix OpenTable Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OpenTable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OpenTable not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OpenTable may not be able to connect to the Internet when running in the background.

Reported Issues

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