Contact OpenScape Web Customer Service

Why should I report an Issue with OpenScape Web?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Unify Software and Solutions GmbH & Co. KG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. OpenScape Web Collaboration for Android helps companies reduce over spending on business travel and third party web conferencing services, while enabling employees, partners and customers to share more ideas and information, at a moment’s notice, and at a fraction of the cost.

2. Instant Message Chat: All participants can exchange real-time text messages with other participants or the presenter using an instant messaging (IM)-like interface.

3. Full motion multi-party video chat capabilities are built into the solution to engage your audience and deliver a more personalized and natural collaboration experience from your Android-Device.

1. It always says invalid session :(This a rich, robust desktop sharing solution.

2. my server.It neither works with my phone nor with my Friends.

1. Fix OpenScape Web Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OpenScape Web: Restarting the app will resolve most errors.
2. Update the OpenScape Web App. Here is how:
   1. On Android goto PlayStore » Search for "OpenScape Web" » Open OpenScape Web » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpenScape Web » click "UPDATE".
3. Clear OpenScape Web app cache: Clearing cached data will force your app to retrieve the latest data directly from OpenScape Web servers.
   1. On Android, goto Settings » Apps » Select "OpenScape Web" » click Storage » click "Clear Cache".
4. Check OpenScape Web app permissions. If any of these permissions required to use your device's features are disenabled, OpenScape Web might not work.
5. Uninstall and reinstall OpenScape Web. If nothing else has worked, completely uninstall OpenScape Web then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OpenScape Web not working

2. Fix OpenScape Web Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OpenScape Web be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OpenScape Web not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OpenScape Web may not be able to connect to the Internet when running in the background.