Contact Dickey's Barbecue Pit Customer Service

Why should I report an Issue with Dickey's Barbecue Pit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dickey's Barbecue Restaurants, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. IN-STORE & CURBSIDE PICKUP: Order slow-smoked barbecue from our Everyday or Catering Menu for in-store or curbside pickup at your nearest Dickey’s Barbecue Pit.

2. DICKEY’S DELIVERS: Order pit-smoked quality meats and wholesome sides from our Everyday or Catering menu and we’ll bring the ‘cue to you!

3. ORDER CATERING: Dickey’s Barbecue Pit is your ideal catering partner for life’s events, big or small.

4. At Dickey’s, our guests enjoy our barbecue in-store, at catering event, and delivered right to your door.

5. ORDER TRACKING: Long before the craving hits Dickey’s Barbecue Pit began to slow-smoke your meal.

6. Since 1941, Dickey’s Barbecue Pit has smoked our meat low and slow overnight, every night, in every location to ensure its authentic flavor.

7. Order for your next catering event for in-store pickup or delivery.

8. In more than 500 locations worldwide we serve our guest our Texas-style smoked meats and wholesome sides.

9. Track your order from our pit to your plate.

10. Earn 10 points for every dollar you spend. Eat. Earn. Rewards.

11. LOYALTY PROGRAM: Big Yellow Cup Club Rewards.

1. That's fine, but I had already selected my store when ordering so I don't think I should have been taunted with those better options I can't have! Check-out was a breezeI love Dickeys but the app won't let you sign up for an account and it's difficult to even get through the process to that point.

2. Refusing to simply change an item in Cart to zero quantity; you have to find the invisible Edit icon for that one item and guess it has a Remove choice.Overall easy & nice experience.

3. First put in the order as delivery then went all the way thru to find out there was no delivery available and instead of just changing from delivery to pick up the order had to be completely deleted and had to start all over.

4. Also, the selection to add a card after an order does not go to anything, the confirm button at the bottom doesn't take you anywhere so that little bit will need a link added too.

5. But overall, the app itself works very well and is easy to navigate.Took 40 minutes to do an order.

6. Lastly, when I tried to apply my reward, it made me start my order from scratch to do so, and then it didn't even work.

7. Having to choose a window instead of just ordering for ASAP incentivizes using a third party app instead.

8. And, get this..............it works 99.9% of the time.Easy to use, navigate, browse, and checkout.

9. If I want to leave a tip for an online "to-go" order, I'll do it when I get to the restaurant and see that it's ready, the order is correct etc.

10. Easier to just set up all your info at one point from setting up the app (like window to window)- rather than having to select your profile and put your information in.

11. Sometimes out of frustration I just cancel the order altogether or order in the store instead.

1. Fix Dickey's Barbecue Pit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dickey's Barbecue Pit: Restarting the app will resolve most errors.
2. Update the Dickey's Barbecue Pit App. Here is how:
   1. On Android goto PlayStore » Search for "Dickey's Barbecue Pit" » Open Dickey's Barbecue Pit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dickey's Barbecue Pit » click "UPDATE".
3. Clear Dickey's Barbecue Pit app cache: Clearing cached data will force your app to retrieve the latest data directly from Dickey's Barbecue Pit servers.
   1. On Android, goto Settings » Apps » Select "Dickey's Barbecue Pit" » click Storage » click "Clear Cache".
4. Check Dickey's Barbecue Pit app permissions. If any of these permissions required to use your device's features are disenabled, Dickey's Barbecue Pit might not work.
5. Uninstall and reinstall Dickey's Barbecue Pit. If nothing else has worked, completely uninstall Dickey's Barbecue Pit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dickey's Barbecue Pit not working

2. Fix Dickey's Barbecue Pit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dickey's Barbecue Pit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dickey's Barbecue Pit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dickey's Barbecue Pit may not be able to connect to the Internet when running in the background.