Published by International Dairy Queen®️ on Oct 21, 2024

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Why should I report an Issue with Dairy Queen® Food & Treats?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of International Dairy Queen®️ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Dairy Queen® Food & Treats image 1 contact Dairy Queen® Food & Treats image 2

About Dairy Queen® Food & Treats

1. Save your DQ® Points to redeem food rewards on your favorite menu items, and as you earn more DQ® Points, the food rewards get bigger.

2. Order food through the App or scan your phone at the register to earn 10 DQ® Rewards Points for every $1 spent.

3. Plus, earn food rewards and receive exclusive deals that are only available through the App.

4. Easily find and favorite DQ® restaurants near you, and get your food fast.

5. Customize your order in the App, earn food rewards, and get your food fast, just the way you like it.

6. Satisfy your cravings with easy ordering and get food fast at Dairy Queen®.

7. For those in Texas, use the DQ® Texas App to find nearby restaurants.

8. Available at participating restaurants.

9. Available at participating restaurants.

10. Available at participating restaurants.

11. Discover new and limited-time menu items and indulge in the latest Blizzard® of the Month.

Dairy Queen Customer Insights

1. The particular location that is closest to me is hit or miss on if they have the lobby open to pick up the order or if I have to sit in the drive thru to pick it up, which defeats the purpose of ordering through the mobile app.Easy to navigate, i only have one problem.

2. But if your location is turned on and you request your password be reset, you won't get an email - not until you turn your location off and restart your phone and by then it is too late to use your points...🤔 Very frustrating.I enjoy the perks program and ability to do mobile orders.

3. But ordering was really easy, liked that you see the available coupons right at the time that your ordering so you know what deals are available.

4. It wouldn't let me apply the 85c blizzard deal until I was in the same town as the DQ I was ordering from, and it didn't show that the discount was active until after I hit the checkout button, which also caused some confusion.

5. The ordering system doesn't list all items that are available in store.

6. Very happy with the experience and the food, especially when you are in a hurry and need to grab a quick bite to eat.I have been waiting for this app for a long time.

7. would still be nice if there were the other options for the sodas available at the location.

8. I accidentally ordered at the wrong location one time... It took over 2 weeks to get a refund.

9. Much better than McDonald's app which has confusing interface, full of spam, have to go through hoops just to use a coupon, and food wasn't even prepared until you get there - why bother.

10. Worst thing... the other night I submitted an order, went to my DQ, notified via app I was there.

11. They need a better system for when a customer makes a mistake when ordering.

Steps to Troubleshoot & Fix Dairy Queen Issues

1. Fix Dairy Queen Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dairy Queen: Restarting the app will resolve most errors.
  2. Update the Dairy Queen App. Here is how:
    1. On Android goto PlayStore » Search for "Dairy Queen" » Open Dairy Queen® Food & Treats » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dairy Queen » click "UPDATE".
  3. Clear Dairy Queen® Food & Treats app cache: Clearing cached data will force your app to retrieve the latest data directly from Dairy Queen servers.
    1. On Android, goto Settings » Apps » Select "Dairy Queen® Food & Treats" » click Storage » click "Clear Cache".
  4. Check Dairy Queen app permissions. If any of these permissions required to use your device's features are disenabled, Dairy Queen might not work.
  5. Uninstall and reinstall Dairy Queen. If nothing else has worked, completely uninstall Dairy Queen then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dairy Queen not working


2. Fix Dairy Queen Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dairy Queen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dairy Queen not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dairy Queen may not be able to connect to the Internet when running in the background.

Reported Issues