Published by Applebee's on Feb 22, 2024

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Why should I report an Issue with Applebee's?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Applebee's to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Applebee's

1. This new app offers guests personalized ordering experiences and higher levels of customization.

2. Your favorite neighborhood Applebee’s is now available right at your fingertips!

3. Guests will be able to seamlessly interact with our menu and enjoy their meals via Carside To Go, Delivery, and/or in-restaurant pickup. ○ Personalized ordering: Guests will be able to create and save their favorite orders, as well as receive personalized recommendations based on their previous order history and saved preferences. ○ Higher levels of customization: Guests will be able to customize their orders to their liking, with more options than ever before! ○ Seamless integration with Applebee’s Carside To Go and Delivery: Guests will be able to place their orders through this app and enjoy the convenience of pickup with Carside To Go, or have their order delivered to their door.

Applebee's Customer Insights

1. I had a $25 gift card and my order came to $22.36 and I wanted to leave an 18% tip but was only able to leave $1.64 because the app doesn't allow combining 2 forms of payment.

2. Never have had any issues with the app or the service!Easy to navigate through the app, great menu selections with thorough descriptions of what each dish includes, accompanied by a drop-down menu for customizing any menu selection you order.

3. There are situations where I want to see the menu because a friend or family member is somewhere else and placing the order online or in their app.

4. Edit: I removed a star since customer service has stopped responding and claims they "can't reproduce the issue" I am experiencing.The entire process was super easy.

5. The one thing I would change is forcing the user to start an order just to look at the menu.

6. I tried to switch to car side to go THEN I tried for just regular pick up, but its not letting me add my gift card.

7. there needs to be a feature where, customer changes they're minds on pickup or delivery, before totally completely the order.

8. Let me browse, please! Otherwise the app is easy to use.This summer, I was able to save a gift card to the app.

9. Now that I have emptied that gift card, the app either crashes or does nothing when I try to import a new gift card.

10. If you're forced to call then you might as well place the order over the phone.

11. The one thing I would like them to change is the payment method so you could use more than one card to pay.

Steps to Troubleshoot & Fix Applebee's Issues

1. Fix Applebee's Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Applebee's: Restarting the app will resolve most errors.
  2. Update the Applebee's App. Here is how:
    1. On Android goto PlayStore » Search for "Applebee's" » Open Applebee's » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Applebee's » click "UPDATE".
  3. Clear Applebee's app cache: Clearing cached data will force your app to retrieve the latest data directly from Applebee's servers.
    1. On Android, goto Settings » Apps » Select "Applebee's" » click Storage » click "Clear Cache".
  4. Check Applebee's app permissions. If any of these permissions required to use your device's features are disenabled, Applebee's might not work.
  5. Uninstall and reinstall Applebee's. If nothing else has worked, completely uninstall Applebee's then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Applebee's not working


2. Fix Applebee's Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Applebee's be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Applebee's not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Applebee's may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i am from texas and someone from California hacked in to my account and places an order in 5700 Florence AVE, bell Gardens California 90210. rider number was 719225250176626

    was a pick up order in my name for $89.42
    number left on my app was 323 789-1764, I have photos if needed.
    I want my email and account information removed from the app, my bank is investigating the fraud

    — by Brenda M Cantu 2 years ago