Published by Okidokido Digital Technologies Limited

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Why should I report an Issue with OkiDoKido: Kids’ Cartoon TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Okidokido Digital Technologies Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact OkiDoKido: Kids’ Cartoon TV image 1 contact OkiDoKido: Kids’ Cartoon TV image 2

OkiDoKido Customer Insights

1. Can you solve this issue?It is not really like cartoons from tv but it is like stories from youtube but all the stories are lockedIt is really easy and useful.amazing app! we love it!Very good app for my kidsthank you for this app it's amazing!Perfect for my toddler.

2. You can make a combination of safe videos without giving any money.Bombed with annoying ads and locked shows unless you pay for annual subscription.

3. Uninstalling now...I can't find the unsubscribe button in the app or at google subscriptions.

4. I can find where the cancel 7days trial.

5. Setting and profile set up is bad.

6. I dont like it.Not enough.

Steps to Troubleshoot & Fix OkiDoKido Issues

1. Fix OkiDoKido Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OkiDoKido: Restarting the app will resolve most errors.
  2. Update the OkiDoKido App. Here is how:
    1. On Android goto PlayStore » Search for "OkiDoKido" » Open OkiDoKido: Kids’ Cartoon TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OkiDoKido » click "UPDATE".
  3. Clear OkiDoKido: Kids’ Cartoon TV app cache: Clearing cached data will force your app to retrieve the latest data directly from OkiDoKido servers.
    1. On Android, goto Settings » Apps » Select "OkiDoKido: Kids’ Cartoon TV" » click Storage » click "Clear Cache".
  4. Check OkiDoKido app permissions. If any of these permissions required to use your device's features are disenabled, OkiDoKido might not work.
  5. Uninstall and reinstall OkiDoKido. If nothing else has worked, completely uninstall OkiDoKido then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OkiDoKido not working


2. Fix OkiDoKido Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OkiDoKido be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OkiDoKido not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OkiDoKido may not be able to connect to the Internet when running in the background.

Reported Issues