Contact Meta Horizon Customer Service

Why should I report an Issue with Meta Horizon?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Facebook Technologies, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Meet, play, and move through worlds with your friends in Meta Horizon.

2. You can also pair the app with your Meta Quest headset.

3. Discover games, sports, and music.

4. In Meta Horizon, you’ll never run out of things to do. - Jump into multiplayer games, live concerts, comedy shows and more together.

1. Fix issues with first-gen pairing for the love.Says it needs Bluetooth even though it doesn't need access to it in any way and still works fine with all features except with syncing media on quest, constantly asks me to enable Bluetooth every 2 seconds, making the app almost unusable.

2. and with the photo downloading, when im trying to sync photos/videos from the headset to the app it says either "Error" or it syncs everything so i cant find that photo/video.

3. It also plays incredibly long animations when trying to pair the headset, as if I need to be reminded how to plug in and turn on the headset for the billionth time, making the process inbearable.

4. Wild that a company as large as Meta can't create a remotely functioning app.All I want to do is look at the store, but it keeps stopping me because it's constantly demanding Bluetooth access.

5. the app could be more useful.I've sent back two replacement quests thinking it was an issue with the headset only to find out that it's on fault of the developers over here.

6. Now explain to me how this headset needs to be paired to a phone before I can even access any of its software.

7. The whole vision of VR for Meta is about connecting people, it's what the company was built on, so it's a dissapointment that it is actually frustrating trying to talk to new friends I've met in VR.Terrible interface.

8. App was updated but the issue persists.The app is generally good for browsing games, casting a headset to the tv etc.

9. I even tried letting it have Bluetooth, but it didn't stop the Bluetooth access needed popup popping up every 2 seconds.

10. When trying to transfer photos from the headset to the app, the headset automatically syncs all of your photos.

11. Riddled with bugs, messing up my headset in the process, needing a restart.

1. Fix Meta Horizon Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Meta Horizon: Restarting the app will resolve most errors.
2. Update the Meta Horizon App. Here is how:
   1. On Android goto PlayStore » Search for "Meta Horizon" » Open Meta Horizon » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Meta Horizon » click "UPDATE".
3. Clear Meta Horizon app cache: Clearing cached data will force your app to retrieve the latest data directly from Meta Horizon servers.
   1. On Android, goto Settings » Apps » Select "Meta Horizon" » click Storage » click "Clear Cache".
4. Check Meta Horizon app permissions. If any of these permissions required to use your device's features are disenabled, Meta Horizon might not work.
5. Uninstall and reinstall Meta Horizon. If nothing else has worked, completely uninstall Meta Horizon then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Meta Horizon not working

2. Fix Meta Horizon Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Meta Horizon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Meta Horizon not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Meta Horizon may not be able to connect to the Internet when running in the background.