Published by NVIDIA on Oct 28, 2024

contact GeForce NOW Cloud Gaming Chat with our AI-based GeForce NOW Cloud Gaming Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with GeForce NOW Cloud Gaming?



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Why chat with our AI GeForce NOW Cloud Gaming Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of GeForce NOW Cloud Gaming.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. And I am a paying member, fix this and you've got 5 stars from me.Great app! If you pay for it... This is a great way to play pc games on a device that wouldn't be able to run it.

2. One other thing is the built in game pad doesn't work with some games but I'd suggest a Bluetooth controller anyways.

3. its either your servers going nuts for long period of times all of a sudden or an amazing commercial strategy to first let a player experience pleasant gameplay and then force them to buy priority access or whatever it's called.

4. With a paid subscription it's almost instant, even on mobile data.NEW REVIEW This is a great platform for streaming on the mobile phone (for all the RTX games especially).

5. not 1 star because i got to play at first.I wish there were more games available and a better search option or literally ANY filter option at all.

6. This could go far!at first the app was working just fine: didnt have to wait in the queue much (30 min or so), could play limitless for an unknown reason, almost no lags with very rare exceptions and overall it was an experience.

7. I do wish I didn't have to log into Steam, etc., every time I want to play a game.

8. Its faster and smoother than steam link, and offers better compatibility with games not on the steam launcher (or snow runner in my case).

9. Even though the other reviews have claimed waiting half an hour on a server to play, the most I've ever waited is 3 minutes.

10. Can't see myself leaving the free version as long as this persists.Definitely a great experience once you get into the game.

11. Just this one simple feature will get my rating to 5 stars.I was actually very surprised by the performance I was getting in games.

Steps to Troubleshoot & Fix GeForce NOW Cloud Gaming Issues

1. Fix GeForce NOW Cloud Gaming Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GeForce NOW Cloud Gaming: Restarting the app will resolve most errors.
  2. Update the GeForce NOW Cloud Gaming App. Here is how:
    1. On Android goto PlayStore » Search for "GeForce NOW Cloud Gaming" » Open GeForce NOW Cloud Gaming » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GeForce NOW Cloud Gaming » click "UPDATE".
  3. Clear GeForce NOW Cloud Gaming app cache: Clearing cached data will force your app to retrieve the latest data directly from GeForce NOW Cloud Gaming servers.
    1. On Android, goto Settings » Apps » Select "GeForce NOW Cloud Gaming" » click Storage » click "Clear Cache".
  4. Check GeForce NOW Cloud Gaming app permissions. If any of these permissions required to use your device's features are disenabled, GeForce NOW Cloud Gaming might not work.
  5. Uninstall and reinstall GeForce NOW Cloud Gaming. If nothing else has worked, completely uninstall GeForce NOW Cloud Gaming then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GeForce NOW Cloud Gaming not working


2. Fix GeForce NOW Cloud Gaming Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GeForce NOW Cloud Gaming be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GeForce NOW Cloud Gaming not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GeForce NOW Cloud Gaming may not be able to connect to the Internet when running in the background.

Reported Issues

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