Published by NAVER Corp. on Nov 20, 2024

contact 네이버 - NAVER Chat with our AI-based 네이버 Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with 네이버?



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What users are saying

1. This review is primarily for the English language version, although no matter if I write a location in English or hangul (the Korean alphabet), I keep receiving the "No results" display, even when choosing from Naver's own list of auto-complete options! Furthermore, because phonetization of Korean into English letters can be spelled in various ways, it's difficult to search for a specific place if you're typing in English, which is probably the most common use-case for foreign visitors who are not familiar with hangul.

2. Everytime you try to do that it'll bring you back to back to the sign in page.I really love and want to vote for k soul but the languange barrier between global fans with no knowledge about korean languange is really hard, I hope they can have this app with English.

3. Thinking about finding an APK for an older version.While the details of the map itself and the real-time subway/bus information warrant 5 stars, the search engine optimization is awful for the English language version of this app in my specific use case.

4. After submitting the paperwork to Naver for "real name" in support for QR code, I was updated to the latest version which does not have an English setting like the previous version (unless they are hiding it really well).

5. Please fix it immediately :> I know they have a translator, but we also can have a choice for it to have English as a main languange :>Hard to Navigate for International Fans, little to Non English options, plus the App is basically a Web Viewer instead of an actual App, pls do upgrade if ever...You can easily find what you are looking for.

6. Trash.After an update, it shows error and off the appCan you allow foreigners to use their ID cards to read your webtoon series 😭😭😭😭 I'm sad I can't read manhwa anymore because I live in Indonesia I've forgotten how to verify webtoon 19+ please make it easier for outsiders whether ID card or phone number can be tracked quickly by other countries if you want to read webtoons 19+.

7. Naver needs to improve their algorithm to allow for variances in the English spelling of Korean place-names.

8. The redesign could be pretty nifty if it was in English but you aren't able to use the new navigation until you figure out what each one is because there is no ability to translate the landing page.

9. Without a much better search engine for English users, this app only rates a 2 out of 5 for me.Trash app.

10. Since it is a Korean search engine, it is very normal for the main language of the application to be Korean.

11. You can translate the pages you enter into English using the application's own translation.

Steps to Troubleshoot & Fix 네이버 Issues

1. Fix 네이버 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 네이버: Restarting the app will resolve most errors.
  2. Update the 네이버 App. Here is how:
    1. On Android goto PlayStore » Search for "네이버" » Open 네이버 - NAVER » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 네이버 » click "UPDATE".
  3. Clear 네이버 - NAVER app cache: Clearing cached data will force your app to retrieve the latest data directly from 네이버 servers.
    1. On Android, goto Settings » Apps » Select "네이버 - NAVER" » click Storage » click "Clear Cache".
  4. Check 네이버 app permissions. If any of these permissions required to use your device's features are disenabled, 네이버 might not work.
  5. Uninstall and reinstall 네이버. If nothing else has worked, completely uninstall 네이버 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 네이버 not working


2. Fix 네이버 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 네이버 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 네이버 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 네이버 may not be able to connect to the Internet when running in the background.

Reported Issues

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