Published by Network18 on Jun 20, 2024

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Why should I report an Issue with CNBC-TV18: Business News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Network18 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CNBC-TV18: Business News image 1 contact CNBC-TV18: Business News image 2

CNBC-TV18 Customer Insights

1. RegardsForemost issue - no option to increase font size in the App! Other Problems with the app: 1)You click on one news inside the app but another news opens up 2) one news pop up as notification on mobile, when u click it another news opens up in app 3) one news is repeated multiple times just one below the other inside the app! Didnt expect such petty issues with an app of an agency like CNBC, even apps of agencies like TOI, or hindi news are better.Deserves 0 stars - worst app ever used The video in the live TV stops automatically every 15 minutes, for absolutely no reason.

2. And every time I go to another app first I miss the news when I am away and alsoI have to restart the news again, if u can provide a feature to just listen to the news in the background the that would be greatSometimes upon tapping on the notification it shows error, and does not open the specific news.

3. Also if you are reading a cover and if any links are provided inside are tapped upon, it will take you to next page but will only keep showing a circle rotating and won't let you scroll through or read.Good content, but the app makers should focus on making the user experience better by resolving below issues- 1.

4. for more - rupeshgonte at gmailHowever content is so good but stop playing automatically and most of time video not start playing even after several attempt of app restart.

5. There is one thing I was looking for if you can provide a way to run the news in the background without closing the app that would be a big feature.

6. If you click on notification, it will open a page saying "page not found".

7. And it would be good if you can switch of the screen and just listen to Live TV or video.

8. Everyone cannot see the news all time on phone.

9. However since last one month or so, they have introduced a buffering feature after watching live TV for 8-10 mins.

10. If you slide away the notification, same notification will keep popping 100s of times till you are forced to open.

11. Videos do not play inside any coverage of story or news.

Steps to Troubleshoot & Fix CNBC-TV18 Issues

1. Fix CNBC-TV18 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CNBC-TV18: Restarting the app will resolve most errors.
  2. Update the CNBC-TV18 App. Here is how:
    1. On Android goto PlayStore » Search for "CNBC-TV18" » Open CNBC-TV18: Business News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CNBC-TV18 » click "UPDATE".
  3. Clear CNBC-TV18: Business News app cache: Clearing cached data will force your app to retrieve the latest data directly from CNBC-TV18 servers.
    1. On Android, goto Settings » Apps » Select "CNBC-TV18: Business News" » click Storage » click "Clear Cache".
  4. Check CNBC-TV18 app permissions. If any of these permissions required to use your device's features are disenabled, CNBC-TV18 might not work.
  5. Uninstall and reinstall CNBC-TV18. If nothing else has worked, completely uninstall CNBC-TV18 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CNBC-TV18 not working


2. Fix CNBC-TV18 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CNBC-TV18 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CNBC-TV18 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CNBC-TV18 may not be able to connect to the Internet when running in the background.

Reported Issues