Contact Skip Customer Service

Why should I report an Issue with Skip - Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SkipTheDishes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Order delivery from hundreds of local restaurants that deliver near you or pick from popular national favourites like McDonald’s, Tim Hortons, Wendy’s, 7-Eleven, KFC, Boston Pizza, Burger King, Pizza Pizza, Harvey’s, Booster Juice, Mr.

2. Enjoy delivery for morning coffee, late-night sweet treats, sushi dinners, burger cravings, groceries, pharmaceuticals, alcohol, personal items, flowers, pet supplies, and so much more.

3. Skip makes it easy to order delivery from your favourite restaurants and stores, from the AM into the PM.

4. From healthy to hearty, pizza to salad, fish and chips to falafel, burgers to pad thai, burritos to sushi, and sandwiches to ice cream—order food delivery for every mood, occasion, and taste.

5. Sort restaurants and stores by Delivery Fee to see places near you that offer $0 delivery with a minimum order.

6. Whether you need milk for your cereal, coffee for your morning, bread for lunch, or batteries in a pinch, we’ve got you covered with convenience store and grocery delivery.

7. Unlock a whole new world of unlimited $0 delivery fee, lower service fees, bonus Points, members-only access to VIP experiences and more with Skip+.

8. Skip is Canada’s homegrown delivery app—trusted by 5+ million customers and 50,000+ retailers nationwide.

9. In a world where traffic, wait times, and long lines make everyday tasks feel like a massive hassle, we’re here to help you skip to the good part.

10. Enjoy delivery from your longtime fave places or discover new go-tos in your neighbourhood.

11. Order from anywhere and get whatever you need delivered right to your house, condo, apartment, workplace, hotel…you get the idea.

1. Had a couple of weird issues while ordering, food delivered to the wrong place, orders being given to the wrong driver at the restaurant, food not being delivered at all, and while these are typically the fault of the driver or the restaurant, I do believe Skip could do a better job mitigating them through additional stage gates in the order process.They now charge a service fee.

2. Terrible customer service to boot.Scammers! They sent out a fake $5 credit promotion that they claim has expired around 1 pm, although the email mentions it's valid for 5 days, and last time I checked, the day ends at midnight, not earlier in the afternoon.

3. The promotional offers often bugs out and when I pay, they remove my promotional code and it no longer works, happens really often to me.Service isn't great when you have issues, I sent an email after I didn't get an order and they answered right away (obviously an automated message) saying they couldn't reimburse me.

4. I went to live chat and got some of the money back after 30 minutes.Used to be good, customer service was lacking, but lately they have been remembering to add the credit's owed.

5. I've been ordering thru skip for years now and when my order is incorrect or missing items skip will no longer help me.

6. I'd consider 10-15 minutes an excessive amount of time for the driver to be doing other deliverys while with my order.

7. Need to improve your customer service!I've been using skip for ages.

8. Their competitors are doing much better and that's where I'll be placing my orders.Most of the time the driver gets the order to the door.

9. Lately it's been taking an hr plus that is not convenient and I'm paying for the inconveniences of long long delivery times.The service used to be good but now they upped delivery charges.

10. Terrible service!!!! Looks like I'll be deleting the app for good this time.

11. They didnt use to have(one of the biggest reasons we choose skip over other delivery services was that we dont have to pay extra fees).

1. Fix Skip Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Skip: Restarting the app will resolve most errors.
2. Update the Skip App. Here is how:
   1. On Android goto PlayStore » Search for "Skip" » Open Skip - Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skip » click "UPDATE".
3. Clear Skip - Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Skip servers.
   1. On Android, goto Settings » Apps » Select "Skip - Delivery" » click Storage » click "Clear Cache".
4. Check Skip app permissions. If any of these permissions required to use your device's features are disenabled, Skip might not work.
5. Uninstall and reinstall Skip. If nothing else has worked, completely uninstall Skip then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Skip not working

2. Fix Skip Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Skip be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Skip not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Skip may not be able to connect to the Internet when running in the background.