Published by Mystic Mondays on Aug 21, 2024

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Why should I report an Issue with Mystic Mondays?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mystic Mondays to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mystic Mondays Customer Insights

1. I still give it 4 starts because other than that, I adore this app! If you don't mind the text mistakes, this is definitely worth the download! Edit: okay, this app had a MAJOR update and IT'S ABSOLUTELY PHENOMENAL!!! All of the issues are fixed and the new look is GORGEOUS!Update: so after about a month or so of using the app, it works.

2. But again, it's a good app if you only want your daily with a description of what the card means.I love this app so much i got myself a physical deck last year.

3. It completely changed the simple good vibes of the app and makes me want to look towards other companies.I've had multiple experiences with certain things just not working, both before and after the update.

4. I still miss the library, but I do very much appreciate this group of devs.The Mystic Mondays app is almost everything I want in a comprehensive tarot app: the ability to log readings, a detailed library.

5. Much love, peace and joy unto youThe new update is very visually unappealing and frustrating because the main screen is crowded and overwhelming.

6. If you could still start at the original main screen with the back of a card that you flip and then afterwards move into all the settings it would be perfect.

7. Yet, since the last update, it will not load, I get to the screen where the calendar should be, but it's just black with the buttons along the bottom.

8. Saves me from having to look everything up when I'm using the physical deck... however I contacted customer service and they were very helpful and responded in a reasonable amount of time.

9. I love the card descriptions and the art, but there are some issues with the text.

10. I tend to trust my deck more than the digital readings but I have found that when i do my daily cards from both, they are not far off from each other and occasionally they are even the same.

11. I do miss many of the features that were done before like the journal for the daily tarot as well with the library.

Steps to Troubleshoot & Fix Mystic Mondays Issues

1. Fix Mystic Mondays Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mystic Mondays: Restarting the app will resolve most errors.
  2. Update the Mystic Mondays App. Here is how:
    1. On Android goto PlayStore » Search for "Mystic Mondays" » Open Mystic Mondays » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mystic Mondays » click "UPDATE".
  3. Clear Mystic Mondays app cache: Clearing cached data will force your app to retrieve the latest data directly from Mystic Mondays servers.
    1. On Android, goto Settings » Apps » Select "Mystic Mondays" » click Storage » click "Clear Cache".
  4. Check Mystic Mondays app permissions. If any of these permissions required to use your device's features are disenabled, Mystic Mondays might not work.
  5. Uninstall and reinstall Mystic Mondays. If nothing else has worked, completely uninstall Mystic Mondays then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mystic Mondays not working


2. Fix Mystic Mondays Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mystic Mondays be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mystic Mondays not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mystic Mondays may not be able to connect to the Internet when running in the background.

Reported Issues