Published by MoyaApp on Jan 12, 2024

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Why should I report an Issue with MoyaApp - مويا اب?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MoyaApp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MoyaApp - مويا اب image 1 contact MoyaApp - مويا اب image 2

MoyaApp Customer Insights

1. Tried all versions from 1.1.6 - 1.1.9. UninstallingThey took my money and it said payment is not successful and I didn't get the water or my money back Order# 187283 Nobody responded to the WhatsApp I sent tooApplication never complete setup?????? It asks for name, mobile # and password and confirmation and then the application standstill (hangups).

2. Unable to use the app.It is very disappointing , all previous data wiped out From the new update, also so many alternative options of old brand companies water not in this new application , kindly provide the old options and keep it with good offers.

3. Its so bad its kind of funny.This company is terrible, there is no way to reach customer service within the app nor the website, and no cancelation option for orders, you are just under their mercy until they decide to reach out, but you will be surprised by how much spam sms with their offers since the moment you register.

4. تواصلت مع خدمة العملاء وللاسف ماساعدونيI made an order, and they gave me an option to selecte time and date of delivery, and I selected an option.

5. When I contacted customer service they didn't help, they advised me to just wait or cancel the order! Seriously!!! After waiting 2 days!! I decided to delete the app from my device.

6. التطبيق جيد بس الخدمة سيئو وتعامل خدمة العملاء اسؤ.. اخر همهم رضا العميل.

7. I cancelled the order and the application.The idea behind this app is excellent but it is not working with me.

8. First time it sent a pin to my mobile it was 1234 and it was rejected.

9. It happened several times that they couldn't deliver at the time i selected during order placement.

10. the app wasn't working and was asked to wait for the update for 1 week.

11. i sent message no reply.Registration doesn't work.

Steps to Troubleshoot & Fix MoyaApp Issues

1. Fix MoyaApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MoyaApp: Restarting the app will resolve most errors.
  2. Update the MoyaApp App. Here is how:
    1. On Android goto PlayStore » Search for "MoyaApp" » Open MoyaApp - مويا اب » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MoyaApp » click "UPDATE".
  3. Clear MoyaApp - مويا اب app cache: Clearing cached data will force your app to retrieve the latest data directly from MoyaApp servers.
    1. On Android, goto Settings » Apps » Select "MoyaApp - مويا اب" » click Storage » click "Clear Cache".
  4. Check MoyaApp app permissions. If any of these permissions required to use your device's features are disenabled, MoyaApp might not work.
  5. Uninstall and reinstall MoyaApp. If nothing else has worked, completely uninstall MoyaApp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MoyaApp not working


2. Fix MoyaApp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MoyaApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MoyaApp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MoyaApp may not be able to connect to the Internet when running in the background.

Reported Issues