Published by Movcy

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Movcy?



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What users are saying

1. You can download music or movies and play off line it has all new show if you thinking of downloading just do it it's FREE!!wow just wow I'm very impressed with this app I'm in love with it!! first saw an ad from duolingo so I gave it a shot to install and it exceeded beyond my expectations! I thought you have to pay like Netflix but no there's no subscriptions! I really thought it was going to a be a fake app too LMFAOO.

2. If you're reading this, if i were you, i would find another app to watch movie with cause this app sucks!The best movie app of all time, I'm working in a call center company so I spend my free time using this app and watching free TV series.

3. The other thing is how desperately a 5 or 10 second forwards or backwards button is needed because the navigation between times is pretty bad bit still overall the app is great just some minor changes are needed.I like the app it's very good and free but I got a few problems and I know everyone been having the same ones.

4. Their are other movie apps that have way less commercials in them and doesn't have so many preparing to play interruptions as well.Too many ads, intentional buffering.

5. Movcy really does have a lot of really great movies that you don't get on some of the other movie apps.

6. It has ads everywhere, want to watch fullscreen? ADS! Pause the movie? ADS! It forces you to watch 30 second ads every 5 minutes into the movie.

7. Firstly ads, now I understand thats how you gotta make your money and be able to show these shows and movies but for the ones that appear in the middle of the show a warning would be nice because they seem a bit random at least to me.

8. It doesn't just help you with films and series but you can use it as a YouTube downloader.Amazing, I can watch what everythingI want with out paying.

9. What good is a movie app if you can't watch a movie.

10. I get that you gotta make money but get real, if you bombard us with ads in the middle of our movie which is annoying then your app is getting deleted.

11. If this was corrected Movcy could be one of the best movie apps if it wasn't for this constant interruption.

Steps to Troubleshoot & Fix Movcy Issues

1. Fix Movcy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Movcy: Restarting the app will resolve most errors.
  2. Update the Movcy App. Here is how:
    1. On Android goto PlayStore » Search for "Movcy" » Open Movcy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movcy » click "UPDATE".
  3. Clear Movcy app cache: Clearing cached data will force your app to retrieve the latest data directly from Movcy servers.
    1. On Android, goto Settings » Apps » Select "Movcy" » click Storage » click "Clear Cache".
  4. Check Movcy app permissions. If any of these permissions required to use your device's features are disenabled, Movcy might not work.
  5. Uninstall and reinstall Movcy. If nothing else has worked, completely uninstall Movcy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Movcy not working


2. Fix Movcy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Movcy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Movcy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Movcy may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by zainab jalloh

It won’t open. It keep asking me to update.

— 3 years ago by Bipandeep

The app on iOS keeps saying it needs updating even though I don’t want to and there is a cancel option but I can’t click it

— 3 years ago by Anthony

The app doesn’t work it doesn’t function is say retry and doesn’t refresh

— 3 years ago by Dewey R Lineberry

I'm trying to pay for premium service. The amount you show is in Philippines peso but when I try to pay it's in US dollars and will not accept my payment. How can I pay,all money here is in pesos

— 3 years ago by Flor Lemus

I have an iPhone and the app doesn’t work since I updated the phone.

— 3 years ago by Felix

hola soy Felix Marquez yo ise una cuenta en mi snark tv pero no funsiono y me sacaron 2 beses de mi cuenta de banco podrían cancelar la cuenta ho las cuentas por que fueron dos beses lo que sacaron

— 3 years ago by Felix

hola mi nombre es feliz Márquez yo ise una cuenta de Movcy en mi snark tv pero no fundió o y me sacaron dos beses nose si ay dos cuentas por favor cánseles las dos como quiera no funcionó en mi tv

— 3 years ago by Grant Anderson

I can’t load full movies on the Movcy app. I can only see previews. My friends tell me they can see full movies living in another state. I don’t understand the reason for this?