Contact Santo Tomas Customer Service

Why should I report an Issue with Santo Tomas?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Moofwd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Santo Tomás Mobile is an application that is part of Santo Tomás, an initiative that aims to optimize the communication process between the student and the institution.

2. This mobile application was created for you to get all the information you need as: Courses, notes or files from anywhere and whenever you want.

3. In this way Santo Tomás Mobile offers access 24 hours a day, 7 days a week, allowing you to manage your time better, with all the information you need from Santo Tomás.

1. La app esta bien, dejense de webear wetas qlsFácil de usar, práctica e informativa.es re mala la weaUna de las peores apps que he utilizadoNo me deja entrar :/Cada vez que actualizan credenciales y la session se cierra y al querer ingresar, pongo mis datos y dicen que son incorrectos, tengo k esperar dias para volver a ingresar correctamente... Deberian arreglar eso, ademas de poner un ver contrasena al principioDefinitivamente esta institución no tiene nada bueno... la página se cae sola, a veces cuando uno ingresa le manda un error y lo saca la app un asco no reconoce datos... los informáticos que hicieron ambas plataformas son un asco inútiles totales...Igual que la Universidad.

2. La app vale callampaaaaNormalmente me funcionaba bien, pero ahora me sacó del usuario y no puedo volver a ingresar.Malisima. No me reconoce mi contraseña y no es que la anote mal, es solo que no pesca.

3. Tengo que ingresar normalmente a intranet.

1. Fix Santo Tomas Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Santo Tomas: Restarting the app will resolve most errors.
2. Update the Santo Tomas App. Here is how:
   1. On Android goto PlayStore » Search for "Santo Tomas" » Open Santo Tomas » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Santo Tomas » click "UPDATE".
3. Clear Santo Tomas app cache: Clearing cached data will force your app to retrieve the latest data directly from Santo Tomas servers.
   1. On Android, goto Settings » Apps » Select "Santo Tomas" » click Storage » click "Clear Cache".
4. Check Santo Tomas app permissions. If any of these permissions required to use your device's features are disenabled, Santo Tomas might not work.
5. Uninstall and reinstall Santo Tomas. If nothing else has worked, completely uninstall Santo Tomas then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Santo Tomas not working

2. Fix Santo Tomas Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Santo Tomas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Santo Tomas not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Santo Tomas may not be able to connect to the Internet when running in the background.