Published by AppsDev Inc.

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Why should I report an Issue with Walkthrough for Hello my Guest alpha family?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AppsDev Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Walkthrough Customer Insights

Steps to Troubleshoot & Fix Walkthrough Issues

1. Fix Walkthrough Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Walkthrough: Restarting the app will resolve most errors.
  2. Update the Walkthrough App. Here is how:
    1. On Android goto PlayStore » Search for "Walkthrough" » Open Walkthrough for Hello my Guest alpha family » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walkthrough » click "UPDATE".
  3. Clear Walkthrough for Hello my Guest alpha family app cache: Clearing cached data will force your app to retrieve the latest data directly from Walkthrough servers.
    1. On Android, goto Settings » Apps » Select "Walkthrough for Hello my Guest alpha family" » click Storage » click "Clear Cache".
  4. Check Walkthrough app permissions. If any of these permissions required to use your device's features are disenabled, Walkthrough might not work.
  5. Uninstall and reinstall Walkthrough. If nothing else has worked, completely uninstall Walkthrough then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Walkthrough not working


2. Fix Walkthrough Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Walkthrough be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Walkthrough not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Walkthrough may not be able to connect to the Internet when running in the background.

Reported Issues