Contact Take a Name LDS Family History Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Make sure you double check before work is taken to the temple you may be doing work thats already been done.This app is great! I can reserve my own family names for my family to do baptisms each week.

2. I am in the process of transferring my hand written work to a digital form in transferring my work out of the 17 names I did work on 2 years ago 5 of them were duplicate records that had been merged with others and didn't need work done 9 I'm no longer related too because of changes made.

3. My sons are always looking for names to bring to the temple for baptisms, and I put in the search criteria "male" and "baptisms", but it only brought back a bunch names they had shared with the temple, both genders, all having the baptism/confirmation done! Useless for helping them.

4. This app is super resourceful coordinating work across the globe quick & efficiently.I love using the Take A Name app since I spent a lot of time on the road but lately I am unable to complete the sign in process.

5. Please fix.I always wanted to find family names to take to the temple, but didn't know where to start.

6. It's too bad because it was great.Need to change login info to not say "LDS or Family Search" login, because those are no longer in sync, but should just mention Family Search login only.

7. Please, please add a way to see the password you have entered.Tried this app again over two years after my last attempt, and although they promised improvements to the issues I had last time, I didnt find any evidence of any improvements that fixed our situation.

8. Apparently, my family has a lot of work to be done because the app found over 60 names.

9. I find that when I need a name for endowments, the results all still need initiatory.I have loved this app but now it just gives an error message and just says loading forever.

10. Definitely don't wait until the last minute to find names to take to the temple - you may have to find then another way.

11. Any help would be greatly appreciated.I agree, when it works it's great! However, there are times, like right now, when the app won't log in with any family members account info.

1. Fix Take a Name LDS Family History Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Take a Name LDS Family History: Restarting the app will resolve most errors.
2. Update the Take a Name LDS Family History App. Here is how:
   1. On Android goto PlayStore » Search for "Take a Name LDS Family History" » Open Take a Name LDS Family History » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Take a Name LDS Family History » click "UPDATE".
3. Clear Take a Name LDS Family History app cache: Clearing cached data will force your app to retrieve the latest data directly from Take a Name LDS Family History servers.
   1. On Android, goto Settings » Apps » Select "Take a Name LDS Family History" » click Storage » click "Clear Cache".
4. Check Take a Name LDS Family History app permissions. If any of these permissions required to use your device's features are disenabled, Take a Name LDS Family History might not work.
5. Uninstall and reinstall Take a Name LDS Family History. If nothing else has worked, completely uninstall Take a Name LDS Family History then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Take a Name LDS Family History not working

2. Fix Take a Name LDS Family History Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Take a Name LDS Family History be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Take a Name LDS Family History not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Take a Name LDS Family History may not be able to connect to the Internet when running in the background.