Contact Ox Customer Service

Why should I report an Issue with Oxford English Thai Dictionary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiSystems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Free apps are free for a reason and this is not a free app for a reason, but still an absolute bargain for the money compared to most apps out there (and I've tried literally dozens of them, now mostly uninstalled).I paid for this app because I want to get rid of Ads but there is always a pop-up window asking me to rate it.

2. USA developerThis dictionary is an absolute waste of money...do not buy it ..it's absolutely no use whatsoever for an English speaker trying to learn Thai language... truly uselessEnglish - Thai is more effective to learn than English to English dict for Thais.

3. Words need to be learnt in the context of a sentence and only the Oxford dictionary delves deeply into the nuances of each word with plenty of sample sentences.

4. Good with sample sentences.I bought this app for 16 euros but it keeps asking me for rating every time I opened the app.

5. This is gold standard, weighty, academic reference material and an indispensable tool for learning Thai.

6. It's very annoying.When i want to see word of a day, after close your ad , app closes, waste time.I like this app.

7. That's annoying.not only does it have pop ups but tries to open in other apps.

8. So it keeps popping up ecery time I open the app.

9. Oxford should be a quality name .

10. And there is no option not to rate.

11. UNINSTALLED after an hour.

1. Fix Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ox: Restarting the app will resolve most errors.
2. Update the Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Ox" » Open Oxford English Thai Dictionary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ox » click "UPDATE".
3. Clear Oxford English Thai Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from Ox servers.
   1. On Android, goto Settings » Apps » Select "Oxford English Thai Dictionary" » click Storage » click "Clear Cache".
4. Check Ox app permissions. If any of these permissions required to use your device's features are disenabled, Ox might not work.
5. Uninstall and reinstall Ox. If nothing else has worked, completely uninstall Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ox not working

2. Fix Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ox may not be able to connect to the Internet when running in the background.