Contact Ox Customer Service

Why should I report an Issue with Oxford Russian Dictionary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiSystems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Subscription pops up everytime when check something, if press other place other than the ads, the app shuts down! So basically I can't even use it!While helpful as a dictionary, as a student of Russian I find it frustrating that the spoken pronunciation help is only in English.

2. It's a paid app, nothing for free, but short trial period only.Incredibly complete - a single word can be a noun, adjective, verb and various Russian equivalents will be given for all with the most common listed first.

3. It would be nice, and I would be happy to pay for the convenience, if there were recordings of the Russian words.VERY DISAPPOINTING! Decent dictionary from a previous century; totally lacking audio pronunciation of Russian words.

4. Russian being rarely spoken in the West, and using the even more unusual Cyrillic alphabet, it's an EMBARRASSMENT to use in preparing for any verbal interaction!Totally agree with previous review.

5. Oxford Dictionary should pectoral themselves more, I very much enjoy the physical versions I own, the app is useless.It loads the search very slow and not in order.

6. It doesnt make a difference if you download the offline database, its still slow.This dictionary, for which I paid money, is worse than their old version.

7. The camera feature is completely useless!Don't bother, after the trial you can't even check the definition of the word of the day in the app because a persistent "buy premium" will block your way and there is no way to get through to the definition.

8. Basically a copy-paste of the physical dictionary - contains the same words and examples, as well as the grammar points.

9. Despite the shortcomings, this is the Russian dictionary app that I use.

10. You have a list of suggestions and your word might come up in the middle or the end of the list, not the first.

11. It's a terrible app and the widget text for the word of the day is so small I can't even read it.

1. Fix Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ox: Restarting the app will resolve most errors.
2. Update the Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Ox" » Open Oxford Russian Dictionary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ox » click "UPDATE".
3. Clear Oxford Russian Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from Ox servers.
   1. On Android, goto Settings » Apps » Select "Oxford Russian Dictionary" » click Storage » click "Clear Cache".
4. Check Ox app permissions. If any of these permissions required to use your device's features are disenabled, Ox might not work.
5. Uninstall and reinstall Ox. If nothing else has worked, completely uninstall Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ox not working

2. Fix Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ox may not be able to connect to the Internet when running in the background.