Contact Ox Customer Service

Why should I report an Issue with Oxford Italian Dictionary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiSystems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Understood? Good.Terrible functionality, annoying / poorly designed daily notifications, unrequested screen hijacking with their logo regularly appearing over other apps, blocking access to basic features while requesting an upgrade to paid version.

2. Believe me, don't trust the cheapskates whining about the price, it pays you back by the thousands, provided you are using it in its full potential, in particular checking the phonetic symbols for each word you are looking up.Doesn't work most of the time.

3. Also, every so often they reduce the price to 50% so wait for this before buying!30-day trial of an expensive app, all the while interrupting you with full-screen audio/video ads? Thanks, but no, thanks.I don't really recommend this app because when you try and search some words it goes straight to a page asking for you to pay money.

4. I'll give you more stars!Paid for premium version !!!! No all info listed.

5. You see verb list 35...click on the link and what you see only conjugation 1p.sg. ....and nothing else.. @developers if you want I can send u some screenshots and examplesThere should be an "export favourites to CSV" option so you can easily use favourites in flashcard apps etc.

6. Paid for premium version but the download fails again and again on an excellent link.

7. The app is n useless!I've paid £17.99 for the premium, ad-free version.

8. Avoid at all costs.When set to "from Italian to English", voice recognition (from Google) insists on hearing English words.

9. Do not let them scam you for a premium version thst doesn't work.

10. I entered dollar for English and it said it couldn't find it!! And this is just one example of the many searches that have failed.

11. Most of my progress in perfectioning my English is due to the constant use of this dictionary along the years.

1. Fix Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ox: Restarting the app will resolve most errors.
2. Update the Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Ox" » Open Oxford Italian Dictionary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ox » click "UPDATE".
3. Clear Oxford Italian Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from Ox servers.
   1. On Android, goto Settings » Apps » Select "Oxford Italian Dictionary" » click Storage » click "Clear Cache".
4. Check Ox app permissions. If any of these permissions required to use your device's features are disenabled, Ox might not work.
5. Uninstall and reinstall Ox. If nothing else has worked, completely uninstall Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ox not working

2. Fix Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ox may not be able to connect to the Internet when running in the background.