Contact Concise Ox Customer Service

Why should I report an Issue with Concise Oxford English Dict.?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiSystems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 😩 Not coolI have paid a total of £25(once in full, once half price and once with your voucher) for the non ads dictionary and all I got is the one with ads Even once I paid the money it is not upgraded but my PayPal account shows I paid Can you tell me what to do or give me my money back pleasethe definitions of the entry words are easy and simple with the support of audio and etymology.

2. I don't think Oxford Concise deserves its premier reputation.This dictionary is fantastic and I love being able to expand my knowledge by getting the correct definition of what the word's mean!Totally useless if you are English.

3. Nevertheless, I'm happy overall.Disappointing. After paying hefty money for the full version, ads persisted.

4. i It not only doesn't offer anything special for the paid version, but it also lacks the basics.

5. Further, the 30 day trial of the full version is fine, and when you start you're given the information that you can pay to access the offline version and remove ads.

6. One would expect that, after 30 days, you could continue to use the app in an online only, ad-laden version.

7. When you look up a word after verbalizing in words, you still have to tap on the actual word, which is not very convenient.

8. The definitions are clear and it's a British dictionary, but with the more commonly used Americanisms.

9. Doesn't use the word you looked up in a sentence or anything.

10. Both are listed in Chambers Concise and Collins Dictionary.

11. Suggestions are nothing like the standalone version.

1. Fix Concise Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Concise Ox: Restarting the app will resolve most errors.
2. Update the Concise Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Concise Ox" » Open Concise Oxford English Dict. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Concise Ox » click "UPDATE".
3. Clear Concise Oxford English Dict. app cache: Clearing cached data will force your app to retrieve the latest data directly from Concise Ox servers.
   1. On Android, goto Settings » Apps » Select "Concise Oxford English Dict." » click Storage » click "Clear Cache".
4. Check Concise Ox app permissions. If any of these permissions required to use your device's features are disenabled, Concise Ox might not work.
5. Uninstall and reinstall Concise Ox. If nothing else has worked, completely uninstall Concise Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Concise Ox not working

2. Fix Concise Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Concise Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Concise Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Concise Ox may not be able to connect to the Internet when running in the background.