Contact Ox Customer Service

Why should I report an Issue with Oxford Grammar and Punctuation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiSystems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Is it possible to have a full feature again?How do you stop the app from popping up in other apps like notepad? It's really annoying every time I go to my notepad I get a pop up circle of this app on my screen.It appears to be a dictionary, but I cannot find any grammar & punctuation exercises.

2. NOT GOOD! And the optional questions are this, yes, I wouldn't know since I didn't get to use it at all, again I don't know haven't even seen that choice!.EVERYONE NEEDS THIS!!! As an artist with a B.F.A. in English Literature, I love love love this app! In this age of predictive text, spell-check, and text abbreviations; This dictionary should be required not only for students, but anyone who calls themselves educated.

3. Also, every time I tried to explore or open something to look for the grammar information, I got studied into ads.I like it so far, although I have not been able to explore as thoroughly as I would like to, so I'll reserve my full review untill then.

4. If you deny the app permission, it won't even function.Only a dictionary? I thought I was downloading a grammar app, but it appears to be a dictionary instead.

5. **I especially love the tip of the day- I get to relearn things from The Elements of Style that I thought I'd never forget while in college! 20 stars (if I could!)The app used to work fine.

6. Is give this app 0 stars I never even opened this app after downloading, wanted it only to check my grammar and punctuation.

7. The online version at the Oxford has the very latest.I paid for full feature in 2013 for €8,99.

8. I like that it has the word of the day and it comes to me in a pop up or pull down menu 😃So bombarded with ads right from install it was too frustrating just trying to navigate around a little and get an initial feel for it.

9. I just opened it this morning and it says trial version ended.

10. In the meantime i change my mobilephone and now i install it back but I get only free version.

11. Today, it tells me that it requires permission to save photos to my phone in order to operate.

1. Fix Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ox: Restarting the app will resolve most errors.
2. Update the Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Ox" » Open Oxford Grammar and Punctuation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ox » click "UPDATE".
3. Clear Oxford Grammar and Punctuation app cache: Clearing cached data will force your app to retrieve the latest data directly from Ox servers.
   1. On Android, goto Settings » Apps » Select "Oxford Grammar and Punctuation" » click Storage » click "Clear Cache".
4. Check Ox app permissions. If any of these permissions required to use your device's features are disenabled, Ox might not work.
5. Uninstall and reinstall Ox. If nothing else has worked, completely uninstall Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ox not working

2. Fix Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ox may not be able to connect to the Internet when running in the background.