Contact Ox Customer Service

Why should I report an Issue with Oxford A-Z of English Usage?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiSystems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would recommend it to both native and non-native speakers simply because of the English language being so rich and full of double or multiple meaning words.

2. Useless.please add some addition pages such as common vocabulary , grammer errors etcThis app is great, not to mention MobiSystem's top-notch app support!Very excellent.

3. I as a non-native speaker definitely need such a linguistic instrument to improve my English language skills.

4. I had paid for this Dictionary before.It really updates my vocabulary on daily basis.Whatsapp is not functioningPoor work of this dictionary That's not goodIt's only for sale.

5. ignore it and it will be at your expense.For tutoring at students' homes, this is brilliant! It can go everywhere with me and no heavy books to carry.Unfriendly interface.

6. in my opinion it is a must for anyone who is communicating in the English language.

7. Go for it and you won't be sorry ever.

8. Nothing is special about it.

1. Fix Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ox: Restarting the app will resolve most errors.
2. Update the Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Ox" » Open Oxford A-Z of English Usage » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ox » click "UPDATE".
3. Clear Oxford A-Z of English Usage app cache: Clearing cached data will force your app to retrieve the latest data directly from Ox servers.
   1. On Android, goto Settings » Apps » Select "Oxford A-Z of English Usage" » click Storage » click "Clear Cache".
4. Check Ox app permissions. If any of these permissions required to use your device's features are disenabled, Ox might not work.
5. Uninstall and reinstall Ox. If nothing else has worked, completely uninstall Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ox not working

2. Fix Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ox may not be able to connect to the Internet when running in the background.