Contact Customer Service

Why should I report an Issue with MobileXpression Panel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VoiceFive, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our software, provided by VoiceFive, Inc, a Comscore company, is available at no charge and we will never target you with ads.  To make this possible, MobileXpression makes use of several technologies on your Android device to collect information about the mobile browsing, app use, and purchasing behavior of all device user(s).

2. When you join by installing our app, you can earn credits which can be redeemed for an array of popular gift cards! * Instant new member credits with your initial install. * New credits each and every week that you are a member. * Transparency and control.

3. We explain how we collect data and give you the power to make informed decisions. * Credits that accumulate and never expire with your active MobileXpression membership.

4. You’ll be able to login at any time to see your credits accumulate or choose to redeem them for gift cards. It’s just that easy.

5. The information collected is used to produce a variety of reports about internet and app usage trends by mobile device consumers.

6. Accessibility Services is used to collect the URLs visited on your browser(s), along with which apps are active on your device.

7. We share this information with third parties interested in mobile consumers.

8. MobileXpression is presented to you by one of the world’s more prestigious market research organizations, Comscore.

9. Participants are asked to enable both a VPN as well as Accessibility Services to allow for data collection.

10. Get started by creating your MobileXpression. com account and installing the app.

11. Participation in this program is voluntary and governed by our Privacy Policy and Terms of Service.

1. it takes a few months to acquire enough credits to get a $10 gift card but for having to do basically nothing but open the app once a week I find this worth it.

2. Past couple years, I've kept account active by logging in online, so haven't lost points, but can't get app to open, so haven't earned points, either.

3. Easy and awesome!It always has a notification in the device status on the notification bar and I'm not sure if it used a ton of data but it really did pay out! I used my first 50 credits to get an electronic Amazon gift card and it worked perfectly.

4. I used to just have this app running in the background on my phone, collect credits once a week, then enjoy gift cards.

5. Apparently after a few months of slowly earning credits to redeem for more than usual, they decide I haven't met all the requirements and therefore lock the account.

6. However if the "security" stuff throws up a red flag for any reason (even if you faithfully having it running all the time), then be prepared for all your points to be sacrificed.

7. Which really sucks since I have enough points for $20 Amazon and can't even get in to take it.The only reason I'm giving this 2 stars is that it worked for almost 2 years.

8. If they restore my points as well as whatever was missed while the system decided to uninstall me, I'll stick it out and change my rating, but if I receive no response at all, then there you have it.This app really requires one to not mind their location and web activity being monitored.

9. But it's definitely worth at least the first 50 credits.Easy to use and earn rewards on till it stopped opening on phone.

10. Having finally been able to send an email that didn't bounce back and to use the app without it telling me it wasn't working, I will wait and see if action is taken.

11. Update 4/30/2023 - The support team reached out and mentioned there was a text display issue when your device's text size is larger than the default.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open MobileXpression Panel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear MobileXpression Panel app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "MobileXpression Panel" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.