Contact CBS19 Customer Service

Why chat with our AI CBS19 Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of CBS19.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I need a reliable weather app this one failedGreat app.Very good news for East Texas area,Thanks for being here,i grew up in the Tyler area,at that time we only had one channel to watch for news channel 7 kltv,as they done really good,as they all do,but its nice to have a varity of news channels for your area,its good to have news for all areas of East Texas even then channel 7 did a great job for us all in East Texas area,im now glad we have multible channels for our area,Cbs channel 19,is my favorite for my area of East Texas.Great app.

2. Keep up the good work.Best anchors,love morning loop,the y are all make watching so entertaining and funny, will be great when Dana returns,THANKSLove this CBS19 & the whole team because they are awesome.

3. Unless the developer fixes these issues, I'm going to have to go with the different local news app.After 5 ADS I forgot I was on an weather app to see if we had a tornado and I closed the app after the 6th AD.

4. 👍👍.It let's me know of news in my area but when click on it to open and view it never opens.

5. I love that I can get all the news and weather all in one place.

6. I also love that not only can i get the news for me but I can also see what is going on where my family lives at.

7. so all I get is headlines, but I am informed.Concise, clear, updated news.

8. Easy to navigate.Enjoying the news updates.

9. While this app started great, the issues started to show themselves within the first week.

10. Notifications about articles will show, but once clicked, you were never taken to the article and the article isn't available on the app.

11. Keep up with the great work.

1. Fix CBS19 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CBS19: Restarting the app will resolve most errors.
2. Update the CBS19 App. Here is how:
   1. On Android goto PlayStore » Search for "CBS19" » Open CBS19 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS19 » click "UPDATE".
3. Clear CBS19 app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS19 servers.
   1. On Android, goto Settings » Apps » Select "CBS19" » click Storage » click "Clear Cache".
4. Check CBS19 app permissions. If any of these permissions required to use your device's features are disenabled, CBS19 might not work.
5. Uninstall and reinstall CBS19. If nothing else has worked, completely uninstall CBS19 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CBS19 not working

2. Fix CBS19 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CBS19 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CBS19 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CBS19 may not be able to connect to the Internet when running in the background.