Published by Maxamersfoorterdev

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Why should I report an Issue with WATrace - Online Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Maxamersfoorterdev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WATrace - Online Tracker image 1 contact WATrace - Online Tracker image 2

WATrace Customer Insights

1. Very disappointed to see our money going waste.By far the cheapest rates of subscription.. and the app works fine.. fully satisfied.. the only problem I have is that it does not accept payment from google play balance.. nevertheless.. give it a try.. the trial version works fine and so does the paid one..seems to be working well, but having alternative options to get the full version like adding non invasive ads or maybe a cheaper subscription price would be nice.

2. The developer won't reply your email and all you can do is sit in frustration.Worked fine for me for couple of days after subscription and then it stopped working and show me an error that there is some server issue.

3. This is just a scam when you have paid for a subscription package and the app stops working outrightly although it works fine for a few hours during the trial period.

4. One time even said my contact was on whatsapp for nearly 7 hours, now totally inaccurate and just seems the app is sending random notifications to make it look like its working.Update - 11.03.21. Update notification and the update doesn't work.

5. can u plz increase the time of trail period, it might be help alot, to properly understand the app functioning, and mainly with free trial of some more hours or days, make us sure to subscribe the prime plan.

6. ThanksIt stopped working after 4 days of paying for a monthly subscription.

7. Am also planning to continue the subscription for coming months.😊 2nd Update - The same issue occured.

8. If it's not going to be resolved will not be paying anymore!Worked fine for few days after the payment then stoppped opening.

9. but other than that the app is working really well in this demoWell I am a premium member and subscriber of a monthly service but since yesterday the app is not opening.

10. It's complete waste of money now.👎👎 Updated review - My problem was really solved soon after the earlier review(one star).

11. I tried to contact the team and developer via email and Whatsapp support no.

Steps to Troubleshoot & Fix WATrace Issues

1. Fix WATrace Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WATrace: Restarting the app will resolve most errors.
  2. Update the WATrace App. Here is how:
    1. On Android goto PlayStore » Search for "WATrace" » Open WATrace - Online Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WATrace » click "UPDATE".
  3. Clear WATrace - Online Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from WATrace servers.
    1. On Android, goto Settings » Apps » Select "WATrace - Online Tracker" » click Storage » click "Clear Cache".
  4. Check WATrace app permissions. If any of these permissions required to use your device's features are disenabled, WATrace might not work.
  5. Uninstall and reinstall WATrace. If nothing else has worked, completely uninstall WATrace then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WATrace not working


2. Fix WATrace Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WATrace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WATrace not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WATrace may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi, I sent you lot of WhatsApp messages and a complaint here, but I don't have received any answer yet. I activated one month monitoring on Saturday, but I can't use the service because qr code that appears on your site doesn't work to be scan.
    I need an answer and help as soon as possible, otherwise I ask the refund of the total sum I paid for 1 month.
    Thank you

    — by Valentina Cubeddu 2 years ago

  • Hi, I tried to scan the qr code I found on WhatsApptrace.com/qr, but It doesn't work, I don't understand where the problem is (I activated the bot on Saturday)
    Can you help me, please?

    — by Valentina Cubeddu 2 years ago