Published by Network analyzing apps

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Why should I report an Issue with Profile tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Network analyzing apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Profile tracker Customer Insights

1. It seemed like it was working bc I got names of people I had messaged with or interacted with in some form, but those names remained on the list after those people were long out of my life and would have no interest in checking my page.

2. All it does is show people from your friends list, in a random order.

3. All it does it show people from your friends list, in a random order.

4. It just puts random people on the list so I found it quite unrealistic and unreliable.

5. Also..... seriously about the arrows??! the green up arrow means that person has viewed your profile more frequently than the last time you check in.

6. People who were friends of friends were on that list AND STAYED there.

7. When I uninstalled it, it crashed my Google play store app! Once I got that fixed, I checked my Google account, and found out my passwords were breached, by a 3rd party app! This is the only app I've installed in over a month.Um. This app is so generic.

8. Only people from your friends list.

9. A few hours later i logged in and up to 3rd on the list from somewhere way down was my mates old inactive Facebook account.

10. Please don't believe such app and FB clearly mentioned officially that it's impossible to know who's viewed your profile.I've been using this app for around 2 years and it seemed OK.

11. The red down arrow means that person has viewed less than last time you checked.

Steps to Troubleshoot & Fix Profile tracker Issues

1. Fix Profile tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Profile tracker: Restarting the app will resolve most errors.
  2. Update the Profile tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Profile tracker" » Open Profile tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Profile tracker » click "UPDATE".
  3. Clear Profile tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Profile tracker servers.
    1. On Android, goto Settings » Apps » Select "Profile tracker" » click Storage » click "Clear Cache".
  4. Check Profile tracker app permissions. If any of these permissions required to use your device's features are disenabled, Profile tracker might not work.
  5. Uninstall and reinstall Profile tracker. If nothing else has worked, completely uninstall Profile tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Profile tracker not working


2. Fix Profile tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Profile tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Profile tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Profile tracker may not be able to connect to the Internet when running in the background.

Reported Issues