Published by Minds

Report an issue with Minds Chat.
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Why should I report an Issue with Minds Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Minds to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Minds Chat image 1 contact Minds Chat image 2

Minds Chat Customer Insights

1. Kudos to the developers that made this app.I cannot even log in with my mind account, it just redirects me to the website and does not log me into chat, what good is a chat app is i cannot even log in to chat.Element with a new coat of paint.

2. Honestly, even if you don't care about the Minds platform, it's worth using this chat app, ditching FB messenger or whatever other chat you are using.

3. Issue we have is no matter if the play store version or from minds' website, I cannot use a custom server.

4. Keeps up with main branch so that gives them kudos in my bookA user friendly interface paramount for full media secure communication 😎Broken for me.

5. Minds has a chat in their other app.

6. "Numeric user IDs are reserved for guest users" I'm not a guest user, I have had this account for many years now.

7. Am a fan of minds and like getting their apps directly from their website.

8. After I enter the server address the next screen just shows 'connect to nerdsin.space'. Nothing to tap or anything.

9. No need for this second installment but they wanna be like Facebook so have at it.Awesome messenger app.

10. Anyone who has a problem with Minds sucks.

11. Something is going wrong with the app itself.Early Access and Element based.

Steps to Troubleshoot & Fix Minds Chat Issues

1. Fix Minds Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Minds Chat: Restarting the app will resolve most errors.
  2. Update the Minds Chat App. Here is how:
    1. On Android goto PlayStore » Search for "Minds Chat" » Open Minds Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Minds Chat » click "UPDATE".
  3. Clear Minds Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Minds Chat servers.
    1. On Android, goto Settings » Apps » Select "Minds Chat" » click Storage » click "Clear Cache".
  4. Check Minds Chat app permissions. If any of these permissions required to use your device's features are disenabled, Minds Chat might not work.
  5. Uninstall and reinstall Minds Chat. If nothing else has worked, completely uninstall Minds Chat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Minds Chat not working


2. Fix Minds Chat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Minds Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Minds Chat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Minds Chat may not be able to connect to the Internet when running in the background.

Reported Issues