Contact Cougar Customer Service

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1. Fix Cougar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cougar: Restarting the app will resolve most errors.
2. Update the Cougar App. Here is how:
   1. On Android goto PlayStore » Search for "Cougar" » Open Cougar:Mature Old Women Dating » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cougar » click "UPDATE".
3. Clear Cougar:Mature Old Women Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from Cougar servers.
   1. On Android, goto Settings » Apps » Select "Cougar:Mature Old Women Dating" » click Storage » click "Clear Cache".
4. Check Cougar app permissions. If any of these permissions required to use your device's features are disenabled, Cougar might not work.
5. Uninstall and reinstall Cougar. If nothing else has worked, completely uninstall Cougar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cougar not working

2. Fix Cougar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cougar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cougar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cougar may not be able to connect to the Internet when running in the background.