Contact Simplified Cangjie keyboard Customer Service

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1. Kindly have a check on it, thanks!This app used to be the best input keyboard I've had, but after Android forced to update the newest version , it doesn't work at all..... Please fixed it and n make it synchronize🙏🏻Just want to let u know ur keyboard is the best for switching between Eng and Chi.

2. However, I just updated my Android system in Samsung mobile (Note 20 ultra) on last Monday, it seems the keyboard & input are not function well.

3. I am willing to downgrade android version to keep the apps function indeed if I couldThe best Chinese keyboard out there.

4. I have used this keyboard for many years and would recommend it to anyone who types Chinese and uses the simplified cangjie input method.I have been using this app for many years.

5. Thank you!The keyboard is very useful before but can not be used after my Samsung S22 Android is updated.

6. Anyone can recommend useful keyboard like this one?Really like it until I could not use it after upgrade to Android 13, please fix it.

7. Million thanks for your contribution! (28 Mar 2023)This is the best Chinese keyboard I ever use.

8. I used it for years until recently upgraded to Android13 and the keyboard stop working... Too bad u no longer actively manage the app.

9. Can use both Chinese and English on the same keyboard.

10. Sad to hear the administer no longer updated for the new version of Android.

11. However, chinese words cannot be shown as usual after I update my mobile with Andrio.

1. Fix Simplified Cangjie keyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Simplified Cangjie keyboard: Restarting the app will resolve most errors.
2. Update the Simplified Cangjie keyboard App. Here is how:
   1. On Android goto PlayStore » Search for "Simplified Cangjie keyboard" » Open Simplified Cangjie keyboard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simplified Cangjie keyboard » click "UPDATE".
3. Clear Simplified Cangjie keyboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Simplified Cangjie keyboard servers.
   1. On Android, goto Settings » Apps » Select "Simplified Cangjie keyboard" » click Storage » click "Clear Cache".
4. Check Simplified Cangjie keyboard app permissions. If any of these permissions required to use your device's features are disenabled, Simplified Cangjie keyboard might not work.
5. Uninstall and reinstall Simplified Cangjie keyboard. If nothing else has worked, completely uninstall Simplified Cangjie keyboard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Simplified Cangjie keyboard not working

2. Fix Simplified Cangjie keyboard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Simplified Cangjie keyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Simplified Cangjie keyboard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Simplified Cangjie keyboard may not be able to connect to the Internet when running in the background.