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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. One purchases an expensive appliance with Wi-Fi control only to disvover the Appplication to control it does not work on Android versions prior to 10.

2. If we purchase top Klover appliance,the same software from the developer works on anything from as well as Appl... other reviews ha been blocked or erased.

3. As we sign in to a Micronova server over Wi-Fi the connection is thus not direct from the App to the Appliance.

4. Micronova does not help,and Cadel neither.

5. in total disrespect toward Euro regulations, let alone citizens of every country the appliance is sold in, the App is totally in Italien.

6. Bad people.1. It does not work with android 6.xx or any version below android 10.

7. Unless I had a smart external thermostat.Disaster, first year worked great, second year constant error.

8. I had to change from WiFi to Bluetooth which is a complicated procedure because it asks for location when we are indoors.

9. Settings to the stove simpler than on the control panel.

10. Then does not need it any more.

11. Some display bugs on scheduler, needing some app restart.

1. Fix Easy Connect Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Easy Connect Plus: Restarting the app will resolve most errors.
2. Update the Easy Connect Plus App. Here is how:
   1. On Android goto PlayStore » Search for "Easy Connect Plus" » Open Easy Connect Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Connect Plus » click "UPDATE".
3. Clear Easy Connect Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Connect Plus servers.
   1. On Android, goto Settings » Apps » Select "Easy Connect Plus" » click Storage » click "Clear Cache".
4. Check Easy Connect Plus app permissions. If any of these permissions required to use your device's features are disenabled, Easy Connect Plus might not work.
5. Uninstall and reinstall Easy Connect Plus. If nothing else has worked, completely uninstall Easy Connect Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Easy Connect Plus not working

2. Fix Easy Connect Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Easy Connect Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Easy Connect Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Easy Connect Plus may not be able to connect to the Internet when running in the background.