Published by MeWe on Mar 4, 2024

Report an issue with MeWe.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MeWe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MeWe to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MeWe Customer Insights

1. Update: One thing I really wish didn't happen is when you shut your screen off or open a video/picture in the app, after turning the screen back on or go back to the feed it goes to the most recent post.It's taking a little time to navigate and remember where things are.

2. Nothing happens when I click on it.I've been a member of this app for about 2 years and it worked flawlessly until about 4 months ago and now I cannot check my notifications without it saying something went wrong.

3. It seems to be more of a political platform verses a social platform.Overall, MeWe is a great idea and I hope they succeed.

4. While the bugs and server crashes have ramped down considerably in the last few years, it still has its occasional moments of being completely unusable from several hours to a couple of days.

5. It gets a passing grade.It's a great way to share your life with family and friends while maintaining your personal privacy.

6. Need to be able to clear notifications, be able to share to outside sources from the app, and a few other things.

7. Using it has a pretty small learning curve because it's a lot like FB without all the ads, personal information theft, and data mining.

8. It's frustrating, I've contacted support several times and I have not gotten a reply from them.Been on the app for a couple of months after dumping FB.

9. Overall, I like the general layout for both desktop and mobile, though the price of no ads and supposedly no data collecting comes in the form of paywalls.

10. The only major drawback is it has some issues with spam bots in the Community groups.I'll be honest... This has a long ways to go.

11. Whenever a friend post something like a list for example, the text is all jumbled together in a paragraph.

Steps to Troubleshoot & Fix MeWe Issues

1. Fix MeWe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MeWe: Restarting the app will resolve most errors.
  2. Update the MeWe App. Here is how:
    1. On Android goto PlayStore » Search for "MeWe" » Open MeWe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MeWe » click "UPDATE".
  3. Clear MeWe app cache: Clearing cached data will force your app to retrieve the latest data directly from MeWe servers.
    1. On Android, goto Settings » Apps » Select "MeWe" » click Storage » click "Clear Cache".
  4. Check MeWe app permissions. If any of these permissions required to use your device's features are disenabled, MeWe might not work.
  5. Uninstall and reinstall MeWe. If nothing else has worked, completely uninstall MeWe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MeWe not working


2. Fix MeWe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MeWe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MeWe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MeWe may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I m not able to log into my account and it keep saying password is incorrect. Also password recovery link is kot recieving on my registered email. Pls help

    — by jatin sharma 2 weeks ago

  • My smart tv is not speaking all of a sudden

    — by Adetutu Alabi 1 month ago

  • Good day support, trust my message find you well, I purchased the Mewe TV 55 inches 3 days ago, and I notice the TV does not have blue tooth and it was written on the manual that it has blue tooth, please what is the way forward or do I need to upgrade the TV?

    — by Ayokunle 1 month ago

  • My MeWe account has been compromised/hacked how can I get it back.
    I tried resetting the password, it did not recognize my email address.

    — by leon goldman 1 month ago

  • I have been unable to log in to MeWe with either email or phone number, despite using the correct credentials.

    — by Dakota 2 months ago

  • i have been having a scrolling issue in all of my groups. you guys said you were aware of it but nothing has been done. i'm going to leave MeWe if it isn't fixed soon!

    — by Brandy Phillips 2 months ago

  • I mewe television and the got damaged when taking it home can the company change it for me.

    — by Halimah Nifemi 2 months ago

  • I cannot open my MeWe. I tried to reinstall the app but it won't let me log in?

    — by Michael hartline 2 months ago

  • I can't access my Mewe account with the email abid.malang665@redacted, I don't feel it violates Mewe policy, please review my account, because I need it,, I need an answer from you as soon as possible

    — by catherine 3 months ago

  • I keep hiding group chats in 2 groups but they keep coming back in a day or two. I DO NOT open chat in those groups for any reason so that is not why the chat unhides itself!
    How do I PERMANENTLY hide group chat???

    — by Cindy 3 months ago

  • First I could not access my account with my current email address. Message said it was incorrect. Then I created a new account with same email address to get in. Before and after I set up the new account I tried to chat with a live agent but was blocked by error messages. I just want to delete both accounts and all my data, especially the one I can no longer access.

    — by Michele Hedlund 3 months ago

  • Hello Mewe Team
    My mewe page is created by gmail account and I used frequently but now I am login my gmail account its show enter valid email address and i am unable to login my account please help to get back my account and login

    — by Arjun 3 months ago

  • I can't even get mewe to come up much less log in.

    — by Lindy Bushnell 3 months ago

  • My account has been hacked and I've been locked out

    — by Joe Ericson 4 months ago

  • Something is causing my Email accounts including this current Email account to be flagged ,the app often won't let me login. Repeatedly ask for verifications then ultimately refuses the password after collecting all my data.
    Please make logging in easier

    — by DEVEN DRIVEN 5 months ago

  • Hi,
    Backstory: I already had a MeWe account and was paying $4.99 by CC monthly. About a week ago the login changed and I was not able to access the original account. Using the new Login page, I wound up accessing MeWe again and using an annual payment. Question/issue: Will I be charged twice now for original monthly subscription AND annual? If so, how do we cancel original monthly subscription (remember, I can not access original account now). Thanks

    — by Mark Cripe 6 months ago

  • My contact request button is missing but I have 2 requests.

    — by Tom 7 months ago

  • I realised MEwe has been taking £4 from my nat west account for a very long time. I'm not on mewe and haven't used it. Please can somebody get back to me and help me resolve this issue. I will cancel the DD today but you must have been doing this for a very long time.

    — by Kate Dixon 7 months ago

  • Hello here i am using premium subscriber 5400rs pack yesterday only I have activated but don't know the reason who and why my account been deactivated I want to know. Please reactive my account or refund my money it's my request. Thank you

    — by Hema 9 months ago

  • I am primiour subscriber yesterday only I will pay 5400 rs some blocked my account pls replay as soon

    — by Hema 9 months ago

  • I am primiour subscriber yesterday only I will pay 5400 rs some blocked my account pls replay as soon

    — by Hema 9 months ago

  • My account was reported down and I want to get back on?

    — by Josh Cowan 9 months ago

  • I tried login into my account but it wasn't working don't really understand what happen. I've been using this account for a long time now

    — by Russell Hopkins 10 months ago

  • I can not log into my mewe account , why ? is something wrong ? please help

    — by steve mitchell 11 months ago

  • My mewe 55 inches android TV hooked if I try to enter anything like app or maybe the settings is not working, when I press ok is not responding.

    — by Abdulfatai 11 months ago

  • I have forgotten my MeWe password and every time I select the "forgot password" link at the login it says it will send a password reset to my email. It odes not. I have tried 3 times over the last week.

    — by john staab 11 months ago

  • I have tried to get into my me we account on numerous occasions without success I have changed my password on numerous times but keeps on saying wrong password I have a HTC Android phone I would like to try and get this salted out

    — by Erica 11 months ago

  • Please Mewe help me activate my account I'm sorry if I vioLate any rule I'm not happy with myself just help me open back my mewe account please I will be glad and I won't violate anymore rules

    — by Allison 1 year ago

  • I registered with E-Mail
    But forgotten my password
    Requested a link to re-set but after loads of attempts am still waiting
    Help

    — by Richard Burton 1 year ago

  • I cannot log in to my account
    I registered by E-Mail but forgotten my password I have requested a link to reset it but after numerous attempts have yet to receive one

    — by Richard Burton 1 year ago

  • I am unable to access my messages and comments. Is there something wrong with MeWe?

    — by George Arnold Yesthal 1 year ago

  • Good morning can you help me please i can't log in to my page thank you.

    — by SELWYN GOLD 1 year ago

  • Can’t open account

    — by Edward james 1 year ago

  • i deleted my old account but i want to get a new account, but it will not let me. can you help me please

    — by michael lackey 1 year ago

  • I deleted my old mewe account but want to open new account using the same email account. i cannot get a new one

    — by michael lackey 1 year ago

  • Plz help me my mewe acount blocked any problem do not open my mewe acount

    — by Harry singh 1 year ago

  • Mewe is very friendly and I miss the friends I made there....may I be reinstated please?

    — by Bridget Day 1 year ago

  • Hello, I can't get my reset password link to work and can't get the website to send me another. I need to delete my account. I can't remember if it is under my old or new email. Old email is zayeedah@redacted, new email is christina.ec.grey.com.

    — by Christina McCall 1 year ago

  • I cannot register

    — by Farhan 1 year ago

  • My account has been hacked and I don't have access to the email I used to create it is there anything you can do

    — by Zachary 1 year ago

  • I'm not getting reset password link on my email

    — by Rafael t 1 year ago

  • Login my id plz

    — by Kartik gunjan 1 year ago

  • Unable to log in to my mewe account.
    Keep seeing pass word and logins are wrong.
    Just recently started using a new lap top.

    — by Pat Cox 1 year ago

  • This is a message Administrators! I have caught up to you. The reason you shadowbanned me is cuz of my disability. Because I am autistic. Cuz I am what you consider as "Not Normal". Well I got news for you. You can get sued for Discrimination. for being anti-autism. I DEMAND YOU TO UNSHADOWBAN ME ON HERALD FOX ACCOUNT, SHADOW WOLF ACCOUNT, LORD SHADOW ACCOUNT AND ALL FUTURE ACCOUNTS! I also learned You actually made your site/app Private so members can't Expose your behavior. You're hiding from Authorities, You knew what you were doing once you decided to go Private using a Private Network.

    — by Shadow Wolf 1 year ago

  • Communities isn't loading as well as pics or gifs

    — by Jose Acosta 1 year ago

  • My replies on my picture is messing up.
    It's not working like it use too.

    — by Andrea Jackson 1 year ago

  • suddenly stopped my mewe account..i don't know why..please let me know how to reactivate my mewe account..

    — by Sameer_sakshi 1 year ago

  • Still have an account on mewe just won't let in to it saying password is wrong I've tried too change won't let me.

    — by Jeannie Osburn 1 year ago

  • I woke up this morning signed out of my account, and it would not let me sign back in, nor will it let me send myself a recovery email. I did not delete my account, I’ve had it 3 years but now even signed in from another account I can’t see it.

    — by Alice 1 year ago

  • Greetings, I would like to make a report against this username : Snowz for uploading non consensual intimate media of myself without my permission and were shared on Mewe as pornography purposes. I hope actions will be made and to have this account suspended.

    — by Nadhirah Rashid 1 year ago

  • someone stole my pic and is resharing it

    — by Carrie S Waller 1 year ago

  • I just got logged out and can't login again and can't also receive link to reset my password

    — by Illy Ron 1 year ago

  • I am unable to login to my mewe account. It seems my account has been compromised
    Kindly help me to get back my account. I've taken mewe premium.

    — by Pratikshaditya 1 year ago

  • I deleted my account in error, please help restore with all my contacts we are human and can make mistakes so please reactivate my account ASAP Thanks and Love from Debbie

    — by Debbie May 1 year ago

  • Trying to reopen my account

    — by Theresa Proctor 1 year ago

  • my account issues

    — by Jeannie Osburn 1 year ago

  • i had a account with a lot of followers and all of a sudden it went and wouldnt let me log in didnt recognise my account...i had done nothing wrong

    — by naomi shotter 1 year ago

  • I can't open my account, it tells me that the pass is incorrect. trying to change the pass and I didn't receive an email to my email. can you solve this problem quickly!

    — by big man 1 year ago

  • I am unable to login and also unable to reset password. This is really frustrating and pathetic.

    — by Vijay Mohan 1 year ago

  • cannot sign back into MeWe

    — by John Thomas, Sr. 1 year ago

  • i already have user id and password but login says incorrect username / password. Even I am unable to reset the password

    — by imran 1 year ago

  • I've tried creating an account on my phone and website but it keeps telling me something went wrong? Why can't I sign up?

    — by Samuel George 1 year ago

  • Hi
    On my Profile / contacts / request I got a red dot with a 9, I assume it is 9 new contact request? When I click on request it turns from gray to black for short time and back to gray again! it want open to show new requests? All my settings in mewe and my web browser are set to allow notifications Hope you can help If you need my user name or log in link I can send it to you do not like to have my log in published. Many Thanks.

    — by Rockie 1 year ago

  • I am having an issue with adding contacts to my friends list. Every time I click on 'contacts', then click on 'requests', the page flickers but remains the same and I can't add any friends.

    Also, a suggestion: It is VERY difficult to contact MeWe directly. MeWe would be much more user-friendly if a page was added to enable users to contact the developers with any problems or requests. This is a major reason why I have NOT signed up for a paid subscription since there is not way to submit a request or problem.

    — by Katherine A K Locke 1 year ago

  • Can't registrations

    — by Indra 1 year ago

  • My account got hacked and deleted and I'm trying to recreate my account but every new email and number I registered with it won't accept it cuz it keeps saying on my email already registered the same on my phone number

    — by Prince Terramar Barker 1 year ago

  • Hi
    I cannot sign up.on mewe
    I m based in Pakistan and whenever I tried to register myself using my phone number or email it always shows a message of error and try again later

    — by Naved 1 year ago

  • I had an account on here for awhile now, long time and all of a sudden my account disappeared and no sign of it at all. I never once deleted it .

    — by Amanda 1 year ago

  • My MEWE account won't let me log in, I've tried the change password from emails yesterday with MEWE CS and it says incorrect password. I'm on my phone (Android) if that matters. The name on the account says "David S jqh" and that's not mine. I tried to make a new email to start another MEWE and it says the email and has already been used (impossible) I just made it with Gmail. Please help me get back into MEWE somehow this is very frustrating

    — by David Shonkwiler 1 year ago

  • Hello, i've been trying to make mewe account but I always have this problem, "We're sorry, something seems to have gone wrong. Please try again soon."

    Even when im using mobile or websites, using wifi/data, even using vpn. i have tried soooo many times but i cant seem to sign up. is there a ban in my region or is it error in mewe?

    — by Roje 1 year ago

  • I am unable to reset my password, Everytime I send the email, I never receive it. Please.help

    — by Grimm 1 year ago

  • sddada

    — by David Kostadinovski 1 year ago

  • I need to speak to someone to update my debit card info. My number: 850-398-1843.

    — by Cynthia Smith 1 year ago

  • I tried to sign up for MeWe account but couldn’t receive the verification code even when they claim to have sent it

    — by Ezima Samuel 1 year ago

  • I tried to open my app, I was asked to log back in but I was told my email or password was incorrect. I attempted to do this several times to no avail. So I tried to reset my password, but I have never received the email to do this. I am worried that my account has been hacked, please could you let me know what is happening, thank you.

    — by DirtyoldtruckerR 1 year ago

  • I want to register some accounts.I signed up with different device in different ip.But I failed for something went wrong during registration.Moreover,I received email but when I authenticated and jumped to myworld, I must log in first.Am I judged to be a robot?I need more than 5 accounts to promote my company.What should I do?Thank you!

    — by necy nik 1 year ago

  • I made a account of my daughter it said Olivia pendland I want that off she has two accounts.

    — by Tonya 1 year ago

  • My password isn't correct, but I don't receive a reset email.

    — by Ronald 1 year ago

  • My mewe account is suddenly gone, I can't login at all, it says wrong password or email, although everything i type is absolutely correct. I though maybe the account got hacked, so i tried changing the password, but then it is also not happening. My password reset link isn't coming on my registered email

    — by anuj pal 1 year ago

  • My mewe account are I changed 5 ids in 3 months others person are reports and blocks my ids .. I want to know whom that person all reports us

    — by Shruthi ajay chennai 1 year ago

  • I can’t access my MeWe account. I used my phone number to register it and I don’t have access to that number anymore. And I don’t remember my password. Please help

    — by Joseph Padilla 1 year ago

  • i am trying to reset password for my account it is showing me email has been sent to my email but i never receive any password reset email on my email so can you please send me password reset email so that i can reset my password for my account

    — by arjun 1 year ago

  • Please assist I was unable to sign up for mewe account

    — by Ismail Adedeji 1 year ago

  • Was unable to do anything on mewe so I Uninstalled app and reinstalled. I tried logging in and says my password is incorrect. Tried retrieving password via text message and email but I get nothing even though I have permissions enabled. I'm very frustrated please help

    — by Lids 1 year ago

  • my password doesn't work. account is hacked

    — by Bryce Yamamoto 1 year ago

  • Hi, I've been trying to signup and it keep giving me something went wrong and when I change to use my phone number to register instead, it will not send me confirmation code to complete my registration. Please help me to know wat to do. Thanks

    — by Godswill Cornelius Tuodolo 1 year ago

  • I could not use mewe for quite a while coZ it v showed that error for some reasons which I have tried to figure it out ...I did not know really what I have done wrong....so how to fix that problems .

    Could you please let me know how to fix that properly...Regards

    — by Kenny 1 year ago

  • During sign up, mewe app showing the code was incorrect.

    — by Sabuj Mahmud 1 year ago

  • Cannot log in. The link will not send me an email to reset password. I have not forgotten my password. My account is either locked or someone has hacked it. Had this issue before where someone was posting porn on my feed. MeWe never responded.

    — by Gary Fose 1 year ago

  • I keep getting blocked for no reason on mewe

    — by Allison Brittany 1 year ago

  • I can't verified I'm not a robot

    — by Isabella 1 year ago

  • I misplaced my password. Been trying to reset account. I did everything required but it does not work. Phone number is 916 5212555. cabinsong48@redacted
    It comes up with email and phone incorrect. Not so! I used to be on frequently and like the site. I also reset my password. I thought it was successful. Please help. Thanks.

    — by Barbara Parker 1 year ago

  • Rotten customer service pertaining to technical site troubles! Delete my account.

    — by Scott Wallace 1 year ago

  • I am being harassed by a guy who is lieing and spreading shit about me and posting my pics trying to say I harass women

    — by Melvin Moreaux 1 year ago

  • I would like to re create a MeWe page however my phone and email has been registered can it be cleared so I can start again...if not I am unable to join your site...
    Therefore will have to keep searching I'm not interested in Facebook or Twitter...it's a nightmare there....
    Bonnie
    Teapotabby@redacted

    — by Bonnie Foote 1 year ago

  • Firman 168

    — by Hanifa 1 year ago

  • I joined mewe within a hour I saw a child being raped

    — by Joto 1 year ago

  • why i cannot receive WeMe email at gmail for email validation ?

    — by QI2022 1 year ago

  • I'm having issues in creating mewe, I didn't receive verification code, it was rejecting my Gmail

    — by Andrew Mikel 1 year ago

  • Tried to create an account several weeks ago but something went wrong. Now I cant log in and I cant reset my password or create an account because it says my email is in use. please do whatever is needed so I can create an account.

    — by Curtis Ford 1 year ago

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