Published by Meitu (China) Limited

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Why should I report an Issue with O2Cam?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Meitu (China) Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

O2Cam Customer Insights

1. acne gone instantly and no tell tale signs they're 'touched up' Or adjustments made (& I'm 40)! THANK YOU! Now I'm able to go free up space on phone...Deleting almost every single editor after just one day w this one!Trust me if you don't have a dual camera phone to take that dslr kind of background blur pictures, not to worry you have this app... One of the best app I have found to taste what I don't get with my regular camera phone.

2. And for taking videos, I wish you could extend the time limit, make it 30sec-1 min, please? The filters are just so amazing I want to use them on the spot for filming.I've tried/used just about every cam app there is and I thoroughly happy w/ o2! I FINALLY found an app that still looks like me, & after just a few clicks.

3. It always click 5mp picture and if we pick any picture from our galary and after using your auto blur or filters and save it again then it also save the picture in 5mp resolution.

4. Only concern is we don't get to select pictures from google photos and there are no regular editing options such as cropping and others.After a long time I've seen a app that really works awesome, specially the auto blur option.

5. this application has an amazing array of preset filters, touch up and make up too! although not a big learning application, there are people to learn from! gain an understanding, it'll cost you everything.

6. Just felt a little bit dissappointment, because i did took a picture with my whole body, and tried to blur the background, but not just only the bacground had blurred, but also my legs up to my waist got blurred, and my arms.

7. This is one of the best camera apps as there are so many filters and that you add the makeup before you actually take the photo.

8. Anyway this app is still one of the best.The filters were good and the other editing options were definitely a plus but I think there's a need for improvement with the tools, I'm not sure what exactly but I really think there is.

9. Just a feedback though, bring back the features and filters you removed when you updated last January.

10. So please provide us this facility to save our pictures in full resolution then it will be outstandingI like this app most especially the blur the background.

11. You should bring back the filters and remove all those beautify and stuff that completely changes how we look like and is practically photoshop.

Steps to Troubleshoot & Fix O2Cam Issues

1. Fix O2Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart O2Cam: Restarting the app will resolve most errors.
  2. Update the O2Cam App. Here is how:
    1. On Android goto PlayStore » Search for "O2Cam" » Open O2Cam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for O2Cam » click "UPDATE".
  3. Clear O2Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from O2Cam servers.
    1. On Android, goto Settings » Apps » Select "O2Cam" » click Storage » click "Clear Cache".
  4. Check O2Cam app permissions. If any of these permissions required to use your device's features are disenabled, O2Cam might not work.
  5. Uninstall and reinstall O2Cam. If nothing else has worked, completely uninstall O2Cam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing O2Cam not working


2. Fix O2Cam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make O2Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to O2Cam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, O2Cam may not be able to connect to the Internet when running in the background.

Reported Issues