Published by Daejeong Kim on Oct 30, 2023

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Why should I report an Issue with Screenshot touch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Daejeong Kim to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Screenshot touch Customer Insights

1. You don't need the floating clicker on your screen, just use your volume down button and your phone on/off button at the same time to click a shot, and hold them down for a couple seconds at the same time.

2. If the app could offer options to overlay onto final image (much like digital cameras add a timestamp on the image) data such as time, date &/or gps coordinates (with format options), or none at all, I would definitely pro-up.

3. However, a new Samsung update made it so that when activating the record video option, the screen will go out from being on "landscape mode" and it will go into "portrait mode" instead.

4. Maybe make it so it goes into the little navigation bar at the bottom with the home button and such, if this could happen that'd be lovely!One problem that has remained is the difficulty in moving the icon around the screen.

5. For example, if I open Gacha Club and go into studio mode - the Screenshot touch icon just disappears.

6. But sin e the screen shot button is nit easy to move, it makes things a bit annoying.

7. The overlay camera image doesn't work when you press it the first time and then it just randomly disappears.

8. My only recommendation would be to have the ability to move the button that takes the screen shots to a different location.

9. another app I tried had all kinds of editing tools but I couldn't find where the screenshots were going and it didn't like where I told it to put the screenshots.Very nice screenshot app.

10. I've read many of the comments and what's clear to me is most of you haven't seen the video tutorial because most of you are complaining that you're having problems trying to take a screenshot.

11. Lately, I can't open certain apps to take a screenshot because the icon just disappears.

Steps to Troubleshoot & Fix Screenshot touch Issues

1. Fix Screenshot touch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screenshot touch: Restarting the app will resolve most errors.
  2. Update the Screenshot touch App. Here is how:
    1. On Android goto PlayStore » Search for "Screenshot touch" » Open Screenshot touch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screenshot touch » click "UPDATE".
  3. Clear Screenshot touch app cache: Clearing cached data will force your app to retrieve the latest data directly from Screenshot touch servers.
    1. On Android, goto Settings » Apps » Select "Screenshot touch" » click Storage » click "Clear Cache".
  4. Check Screenshot touch app permissions. If any of these permissions required to use your device's features are disenabled, Screenshot touch might not work.
  5. Uninstall and reinstall Screenshot touch. If nothing else has worked, completely uninstall Screenshot touch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screenshot touch not working


2. Fix Screenshot touch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screenshot touch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screenshot touch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screenshot touch may not be able to connect to the Internet when running in the background.

Reported Issues

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